UrCove by Hyatt Xi'an Great Tang All Day Mall

I booked a stay using a promotional voucher, which covered the room and included added benefits like midnight snacks, free coffee, and bar snacks. While the voucher made the stay affordable, I was surprised that some of these perks weren’t clearly communicated or easy to access. For instance, the midnight snacks and bar offerings weren’t highlighted during check-in, and I ended up not utilizing them fully—a missed opportunity to enjoy the package’s full value. I only used the airport transfer voucher. It was quite easy to pre-book the airport pickup. The hotel itself meets standard expectations: functional rooms, a decent breakfast, and a laundry service. However, the service felt a bit detached. Staff were polite but somewhat aloof (“very cool” in demeanor), offering minimal proactive assistance. A warmer approach or a quick rundown of included amenities during arrival would’ve made a difference. The lingering smoke smelt was a bit disappointing. The hotel was further from the metro station. Overall this hotel was a practical choice, there were a variety of food options for morning breakfast, we have a good stay here.

Had a pleasant stay for a nine days in a Hotel. Breakfast station is one of the best I saw in Xi'an Great location, close to MixC shopping mall. Clean and spacious room and an excellent service. People at the hotel are really warm and helpful, especially Iris who made us feel like we are at home. We'll definitely recommend it to our friends and family.

第二次入住這個品牌的酒店，依然讓我充滿了驚喜。這家店的位置個人認為是絕佳的，與景區保持一定的距離又不太遠，沒有緊鄰景區的喧鬧又有安靜的住宿環境，更驚艷的是這家店還有專車接送，誰能不愛呢？酒店還給升級了房間，大飄窗大床墊，我和孩子都很喜歡，真是太暖心了，乾濕分離的衞生間淋浴間，而且房間已經供熱了，温暖如春。房間的設施設備都是最時尚前沿的，智能化控制整個房間，解決一切煩惱。前台的小姐姐太貼心了，給孩子送了肉夾饃掛件和不倒翁小姐姐玩偶，孩子很喜歡，還給送了小童拖鞋，輕鬆拿捏臭寶，整個酒店的工作人員都非常友好。早餐品種很多，我這個不愛吃早餐的都覺得很贊，尤其是他們家的牛肉麪，口齒留香啊！總之，非常值得推薦的一家精品酒店，等孩子放假了繼續來住，哇咔咔。