HeSu ART Gallery Hotel & Suites- Xi'an Drum Tower & YONGNING Gate Branch Reviews

Response from Property: 尊敬的賓客：非常感謝您給予酒店全五分的超高評價！得知我們憑藉緊鄰老城區的優越位置、乾淨整潔且設施完善的房間，成為您心中“超棒”且“強烈推薦”的住宿選擇，我們深感榮幸。您的認可就是對我們最大的鼓勵，期待未來能再次為您的出行提供舒適可靠的服務！

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a pleasant stay with us.It brings us great joy to know that you found our hotel staff warm and attentive, and the premises clean and tidy. We take pride in our 24-hour room service and are delighted that their prompt response met your expectations. We are also glad that you found the room spacious and comfortable.Your satisfaction is our greatest motivation, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back soon for another enjoyable stay.

Response from Property: Dear guest: Hello! Thank you very much for defining this stay experience as "excellent". Your detailed praise makes the whole team feel warm. From the enthusiastic service of the staff to the cleanliness and comfort of the room, from the soft experience of the bedding to the refreshing feeling of the shower, the details you mentioned one by one are exactly what we polished with our heart. I am especially happy that you noticed those "small conveniences" - cotton swabs, hair bands, contact lens cases, etc. These thoughtful things hidden in the corners are meant to make you feel "homely" during your trip! Regarding your suggestion of "mini refrigerator", we have carefully recorded it in the book. Being able to drink iced drinks at any time in summer is indeed a small blessing to enhance the experience. In the future, we will gradually optimize it in combination with the guest room planning. Thank you for providing us with the direction of improvement! What's more gratifying is that the local food recommended by the tour guide can make you feel the fireworks of Xi'an, which is exactly the "authentic lifestyle" we hope to open for guests. The mocha and iced vanilla cappuccino you tasted can be recognized, and the bar partners are ready to prepare more seasonal specials! Next time you come, you may want to try our breakfast set, which may give you a different experience when paired with the morning view of the city wall. Your "I will definitely stay again" is the most precious promise we have received. The team has prepared more surprise details, just waiting to see you again!

Response from Property: 尊敬的客人，感謝您抽出時間分享入住體驗，特別開心您能感受到工作人員的熱情與幫助，以及酒店地理位置帶來的便利，也為您擁有愉快的體驗感到榮幸。如果此次入住有任何讓您稍感遺憾的地方，懇請您告知我們具體細節，以便我們針對性改進，力求下次為您提供更完美的服務。期待有機會再次接待您，祝您一切順利！

Response from Property: 尊敬的客人：您好！非常感謝您選擇入住我們酒店，並與我們分享這趟愉快的入住體驗！您對前台服務的認可讓整個團隊都備受鼓舞 —— 從接待到指引，我們始終希望以友善的態度為每位客人開啟舒適旅程，能讓您感受到這份用心，便是對我們服務的最佳肯定～酒店的地理位置一直是我們引以為傲的優勢，無論是出行遊覽還是商務活動，便捷的交通與周邊配套都希望能為您的行程助力。很高興您能在此次入住中切實感受到這份便利！您的滿意是我們持續優化的動力，未來我們也將堅守品質，以始終如一的服務迎接每一次相遇。若您有機會再次到訪，歡迎隨時告知需求，我們將為您安排更貼心的入住體驗～祝您生活順遂，萬事勝意！

Response from Property: [Service Warmth][Cleanliness and Sanitation] Dear guests, we are filled with joy and gratitude upon hearing your praise! It is our honor to make you feel comfortable and tidy in the room, the enthusiasm of our staff, the superior location, and the delicious breakfast. Every recognition is a driving force for us to move forward. We look forward to meeting you again next time and continuing to create wonderful travel memories for you!

Response from Property: 尊敬的賓客，您好！衷心感謝您對酒店的高度認可！為賓客打造潔凈舒適、健康清新的無煙環境是我們的堅持，很高興能得到您的喜歡。周邊豐富的美食資源，也希望能為您的旅程增添更多美味體驗。您的滿意是我們前行的動力，期待下次相遇，為您帶來更貼心的服務！

Response from Property: 尊敬的客人，非常感謝您抽出時間分享這次入住體驗！看到您對房間環境、服務以及特別贈送的咖啡都感到滿意，我們倍感榮幸～能在夏季為您營造舒適愜意的空間，還讓貓舍成為旅途中的小驚喜，正是我們一直努力的方向！期待未來能繼續為您帶來更多温暖又獨特的體驗，歡迎隨時回來做客，與可愛的貓咪們再續美好時光！

Response from Property: Dear guest,Hello!We sincerely appreciate your choice to stay at our hotel and for taking the time to share such a heartwarming review. Your recognition of the convenience of our laundry service, unlimited bottled water, as well as the stylish and colorful decoration of our hotel makes us feel extremely honored. We have always been committed to enhancing the stay experience through attentive services in details. We are delighted that these arrangements have added convenience and pleasure to your journey. Your satisfaction is not only the greatest encouragement to us but also the driving force for us to continuously optimize our services. We are looking forward to your next visit. We will welcome you back with even more considerate services, just like welcoming you home!

Response from Property: Dear guest,Hello!We are extremely grateful for your enthusiastic recognition and praise of our services. We feel highly honored that you mentioned you were satisfied with Xiao Wang's service, the quality of our coffee, and the cuteness of "Maomi". The satisfaction of each and every guest is the driving force behind our progress. Your encouragement will inspire us to maintain our high standards of service and carefully refine every detail. We look forward to the next time we meet and hope to bring you more surprises and wonderful experiences! You are always welcome to come back "home"!

Response from Property: Dear Guest,Hello! Thank you so much for choosing to stay at the Hostel Designer Hotel and taking the time to share your check-in experience with us! We are honored by your recognition of the hotel's hygiene, which is the bottom line of our service that we have always adhered to.Regarding the issue you mentioned about the limited space in the gym, we sincerely apologize. Due to the limitations of the hotel's spatial layout, the current scale of the gym indeed fails to fully meet the needs of our guests. In order to enable every guest to enjoy the fun of exercising, we are actively exploring optimization solutions. In the future, we will adjust the space planning or upgrade the facility configuration according to the actual situation, striving to provide a more spacious and comfortable exercise environment for fitness enthusiasts.Every one of your suggestions is the driving force for our progress. We look forward to having the opportunity to serve you again in the future and making up for any shortcomings with better facilities and services! If you have any needs, please feel free to contact us. We wish you a happy life and full of vitality!

Response from Property: Dear Guest,Thank you very much for choosing our hotel and leaving such a heartwarming review! Your kind words about the "cleanliness, excellent location, friendly staff, spacious rooms, and top-notch facilities" have greatly inspired our entire team — these are exactly the core experiences we strive to create, and we’re thrilled they met your expectations.We are particularly delighted to know you were satisfied with the affordability and our free coffee service. We have always been committed to striking a balance between quality and cost-effectiveness, hoping every guest can enjoy a comfortable and convenient stay at a reasonable price. While the free coffee may be a small gesture, it carries our attention to detail and desire to add a touch of warmth to your journey.Your recognition is the driving force behind our continuous efforts. In the future, we will uphold our guest-centric philosophy and strive for excellence in hygiene, service, and facilities. Whether you’re traveling for business or leisure, our hotel will always be a warm haven during your travels. We look forward to welcoming you back soon, and we’ll continue to serve you with the same enthusiasm to accompany you on every wonderful journey!Wishing you all the best in life and smooth travels ahead!Sincerely,

Response from Property: 【服务热情】【设施齐全】Thank you for choosing our hotel! Your recognition of our hotel's hygiene, facilities, staff service, and location is our driving force. The hotel's adorable kittens are also delighted to accompany you during your pleasant stay. We always uphold our original mission to create a superior experience for our guests. We look forward to your next visit to Xi'an, where we hope you'll stay with us again and continue to write beautiful memories.

Response from Property: Dear guest,Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that you had a lovely stay with us. Knowing that our hotel's prime location and the cleanliness of our rooms met your expectations makes all our efforts worthwhile.Your kind words are a huge encouragement to our team. We take great pride in providing a comfortable and pleasant environment for every guest, and it's incredibly rewarding to see that reflected in your feedback.We sincerely look forward to welcoming you back on your next trip. Whether it's for business or leisure, we'll be here to ensure another memorable stay!Warm regards,