Xiamen Tianlun Seaview Hotel Apartment

What a miserable accommodation experience! I am a Ctrip Golden Diamond member and have never complained about any hotel on Ctrip. I must complain this time. I spent 3,800 to order the so-called presidential suite. The bathroom floor drain smelled so disgusting that even in an area of ​​120 square meters, I could not sleep with the windows open. I sealed the bathroom with disposable towels and sealed the cracks in the door tightly. The smell was still so bad that the whole family couldn't sleep. I booked a three-day stay, and I contacted the housekeeper on the first day. He thought I had only booked a one-day stay, so he pretended to be stupid and said it wouldn't stink. How could this happen? Okay, I said I booked a total of three nights. He immediately checked the order, was dumbfounded, and asked someone to fix it. The next day it still smelled terrible! On the third day it still smelled terrible! The repairman came every day but couldn't solve the problem. Because there had been problems with the sewer system, he was unwilling to replace it. I read the reviews of other guests in the apartment, and there were so many comments about the smell. I thought the most expensive presidential suite would not stink, but no matter whether it is a two-bedroom apartment or a three-bedroom apartment, it smells bad! Another point is that the so-called third room is a utility room, only two or three square meters, has no windows, and is depressing and cramped. Bad review

There was a smell of cigarette smoke when I first entered the door. The room was large and the ventilation was poor. I felt dizzy after staying in a room that smelled of cigarette smoke for a few minutes. The shower head leaked and the water that leaked out almost burned me when I tested the water. The towels given are all disposable. When you get up to take a shower the next morning, you can only use a wet towel to continue wiping. The decoration is quite old and does not match the pictures given by the store. The only good thing may be that the sea view is okay. Low cost performance

A very average apartment hotel, I won’t come back next time

The service staff is not very communicative

房間很大，床也挺舒服～在雙子塔上，可以俯看廈門～很不錯，旁邊就是沙坡尾，各種小吃小店，很方便逛～很不錯的位置☺️服務也不錯，浴巾什麼的都可以隨時提供，特別好～

去到時，話沒有我的訂單，後來確實後就給了一間很差的房，由電梯口到走廊，房間，所有都有壞的燈泡，所以光線不足，兩個廁所的風筒有一個壞，兩個電視有一個壞，雪櫃門蓋不上所以漏水，洗衣機內很污糟，每天只幫我們清除垃圾桶，補給幾支水，不重新執拾床鋪，門鎖又時能關上，時又唔得，整體是差的，本一心諗住個酒店大堂很華麗，怎料衰過小型賓館。