Teddy Bear Museum Boutique Stay (Hengqin Port)

The room was infested with cockroaches and fleas, the cabinets were dusty, and the cleaning was perfunctory. The shower pressure was a major issue, fluctuating between high and low, hot and cold. The location was remote and inconvenient. On our last day, there was no drinking water or flushing water for the toilet. Overall, the cleanliness was terrible. I will never return and will not recommend this place to friends.

It takes about 20-30 minutes to get there by car from the Zhuhai Port in Hong Kong, Zhuhai and Macau, and there is not too much traffic along the way. The hotel is located on the 15th-17th floor of the building, the lobby is on the ground floor, check-in is quick, then the staff will send you a password via WeChat to enter the room. The suite has two bedrooms and one bathroom, the stove but no kitchen utensils, so you have to bring your own cutlery, etc. There are three air conditioners, one for each of the two rooms and one for the living room, which is very cold 👍🏽 There are many bears in the whole room, and there are many bear decorations on the exterior wall. The children are very fond of it, and it is great for discharging. Since there are no shops nearby, if you order takeaway there is a bit of time to deliver, but this room price, no complaints at all, so a family / with children to stay, very suitable 👍🏽

Simba Butler's service is very good, available on call, and the delivery speed is also very fast. Continue to renew

The location is very remote, it's a bit scary to arrive at night. The skirting inside was a bit rotten and fell off when entering the room. There was no USB charger, and even the phone was almost gone. I borrowed a plug adapter and had to go downstairs to get it myself. There was no service. The bath towel was wet and the face towel had stains... Terrible... The map of the park and some packaging bags in the bathroom were not removed by the waiter, and the hygiene was very poor...

The decoration style was attractive to me, and my kids liked it. However, it was hard to find after we arrived. The location was very remote, and there was no food nearby. The housekeeper was confused. We were 9 people, including adults and children, and they arranged a car for us. The bathroom was not equipped with hand sanitizer, and the housekeeper asked me to get a bottle from the front desk. It came out with strange colors when I pressed it. There were footprints with dirt on the second floor, and handprints all over the glass. The driver Zhang was very good. He took us to the nearest location of Ocean Park on the first day and told us where to go to get a taxi at night.

I saw a lot of good reviews online! I don't know if they are true or false? I don't know if it's just the room I stayed in? But I felt very bad after staying there, there are no such bad hotels! 1. When I booked, I asked for a pink room. After checking in, the lady at the front desk took us to the room! (Different colors on the elevator indicate different floors) She helped us press the blue theme room floor! He said the room was random! It felt like he was forcing me to have this room! 2. After entering the room, as soon as I opened the door, there was already sand and stone dust on the ground after the decoration. The front desk immediately called someone to take care of it! 3. After that, the air conditioning was not enough, and the air conditioning in the room was adjusted to the lowest temperature! The upper floor basically had no air conditioning in place, and the housekeeper downstairs was asked to send a fan up! The upper floor was so hot that I couldn't sleep! 4. It was agreed that breakfast would have two A meals and one children's meal, but what was delivered was 1 A meal and 1 B meal for children! Where is the parking lot! The ground is full of white dust! Get in the car! The entire carpet was covered in white footprints! Overall! Would not stay here again!