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This location provided an airport shuttle service from 6am-10am and 4pm-8pm. It worked out for my flight schedule to get me to and from the hotel when I needed to. I called this Hilton Garden Inn location's phone number and requested that the shuttle to come pick me up from the airport. There was a little confusion as there are multiple Hilton Garden Inns and I took the wrong shuttle, but it was sorted out in the end. The front desk workers also texted me to make sure I was happy with my room/stay. This hotel had a pool and a gym. I checked out the gym which was pretty nice and clean and had a decent amount of equipment. It was a small gym, but sufficient. The room was clean and spacious and I enjoyed my stay. I also liked that there were a few food places within walking distance, so I ordered food and brought it back to the room to eat. Very cozy!

Stayed here at the start and at the end of my holidays. Arrived late after more than 24 hours travel and had to go around to find the shuttle bus stop, which was not easy as I read was near door R (terminal 1) and I couldn’t find it. Need to go down and only then you’ll see the R. Shuttle service is nice because it runs 24/7 but we were really unlucky and both times waited a long time for it. In the morning around 6:00am we almost couldn’t get in the shuttle as it is first come first serve but there’s not a queue and even though we were the first ones at ground floor others went inside first. I get that they don’t reserve the shuttle but could give a number when guests arrive at the hall for waiting. The staff was extremely nice during check in especially the girl on the first stay that explained everything about the pool and jacuzzi as well as the restaurant. The room is not that big but it’s usually just for a night stay and it’s enough! Toilet has all the amenities and water pressure was good. The pool and jacuzzi is open 24 hours but I didn’t had time to try it. Had breakfast during the first stay and it was better than I expected. There’s eggs, cereal, bread, a variety of fresh fruits, yogurts, oat milk, fresh waffles. Really liked the breakfast but on the second stay e we had to leave at 6:00am and that’s the time the restaurant opens. I will definitely stay there again if I need a hotel to stay at Pearson airport.

It was great, service was amazing and staff so kind, food was fresh in the breakfast , thanks for everything

If you are a transit traveller, this is a convenient place to stay since it is very close to the airport. However, if you plan on checking out the downtown area of Toronto, try to stay in a place nearer the central district. The room is comfortable and clean. The free airport shuttle service as well as the free breakfast is a plus. The only disappointing factor was the check in. When we were checking in, the person who checked us in was busy talking to her colleague, and was not attending to us. Mind you they were talking about personal things and not about work. It took some time before she acknowledged us and asked if we are checking in. They also programmed our key card with the incorrect departure date so we got locked out and had to get new key cards. This they did 3 times for a 4 night stay. The saving factor was Rufa who was working at the convenience store and the pizza restaurant. She was very helpful and friendly and their food was great. I suggest the zesty chicken if you are end up staying and eating there.