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They will do daily cleaning in the room which is appreciated, but took away our spoons which the staff thought it was the hotel’s. And sometimes after cleaning, they didn’t provide garbage bag for the bin. We are also not notified that 24 December is their ‘holiday’ so the breakfast will start late, several group standing in front of the restaurant waiting it to open while we are actuall rushing to the airport. The staff did allow us in at the end, no chaotic was caused luckily.

Had a room with a lovely seawiew. However, the front desk was unfriendly. And we even had to keep the luggage in the storage ourselves with no concierge or tags. Honestly, I wouldn't recommend. Stayed at Clarion the Edge and service was top notched. Don't stay here if you can.

The hotel is outdated and is scheduled to be refurbished in 2025 or 2026. The lobby is ”super” small with no design theme (for what that matters). My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that. Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep! The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there. The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them. I was thankful I was only staying for 1 night.

A great place to just stay and view northern lights just outside just at the farm. 10-12 rooms so very nice experience. Have restaurant that you can hide from the cold easily and you can step out to view the northern lights when they are out. FYI: photos uploaded are taken by iPhone

Our best stay for the trip. The room is very big, clean and fully equipped. Good location, walking distance to the ferry terminal and 15 mins by bus to the airport. The bus stop is just the next street of the apartment. Shopping, groceries, eateries are all nearby. Lucky to see the northern light on the first night outside our apartment. Strongly recommend all to stay when you are in Tromso.