مراجعاتMacdonald Bath Spa Hotel

Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.

Was very good location and nice atmosphere

酒店坐落在花園裡，很有文藝氣息。整體服務很到位，除了餐廳服務速度較慢。有免費的SPA，屬於酒店特色。如果喜歡英倫休閑體驗，這是一個很適合的選擇。

goo的！

Great price for the location and spa services

The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.

很不錯哦！

第3次來啦 一如既往特別好

Actually it is an amazing hotel, but it really needs updating as the curtains fabric was literally tearing apart. However, the location and grounds are amazing, lots of greenery, quiet and not far from the centre. We were upgraded to a better room which was really thoughtful. Like the outdoor swimming pool, even though it need updating as well. Staff is really friendly.

Very nice, clean and well maintained hotel. Has everything you need and more some. Great place to stay with lots of good customer service. Grounds are well kept.

和家人一起住酒店 房間清潔不完善 地上有上個客人留下來的零食碎片 衞生間也不是很乾凈 早餐用的杯子也不乾淨 但是環境很好 在莊園裡

房間有點舊，整體環境還不錯，比較私密，半山坡上

It was a very special reunion for a group of nurses celebrating 50 years since we started our course in May 1975. In those days this hotel was a nurse's home and we all lived here for around 18 months. We had booked lunch,the food was lovely and the service was amazing. We so enjoyed our stay, 5 of us stayed for one or two nights. So beautiful and peaceful, couldn't have been better. Benice organised things for us, highly recommend her if you are booking an event.

房間還算不錯 乾淨衞生 莊園環境好空氣新鮮安靜