لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.5
المرافق8.5
الخدمة8.5
النظافة8.5
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جميع التقييمات(43)
تقييمات إيجابية(85)
تقييمات مع صور / فيديو(5)
تقييمات سلبية(15)
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2024
غير ذلك
4.0/10
تم النشر في 6 يناير 2025
لقد استرحنا معًا في نهاية سبتمبر - بداية أكتوبر 2024. الإيجابيات: الموظفون ودودون، والبحر نظيف، والنبيذ والبيرة لذيذة جدًا. السلبيات: 1. الطعام: وجبات الإفطار والغداء سيئة، والكوكتيلات من المستحيل شربها، وهناك ما يكفي من الكعك والحلويات، ولكن كل شيء يبدو غير جذاب، وحلقات السمسم جافة وبلا طعم. في اليوم الثاني أصبت بالتسمم الغذائي في المقصف. لقد قضيت يوما مستلقيا في غرفتي. في يوم المغادرة تلقينا صندوق غداء يحتوي على كعكة متعفنة. قرروا التسميم مرة أخرى. 2. الغرفة: لم يعمل مكيف الهواء في الحمام، وكان يعمل في الغرفة، ولكنه كان صاخبًا جدًا. لقد اضطررت إلى النوم مع إيقاف تشغيله. 3. الشاطئ: كراسي التشمس متسخة ومكسورة جزئيًا، والمناشف مهترئة. لا يوجد منقذون في Pine House أو الفنادق القريبة. كانت امرأة تغرق. وفي اليوم التالي، قال عامل الفندق بصوت هادئ للغاية أنهم لم ينقذوه. ويبدو أن هذه ليست المرة الأولى التي يحدث فيها هذا الأمر.
النص الأصليالترجمة بواسطة Google
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2024
غير ذلك
10/10
متميز
تم النشر في 10 أكتوبر 2024
لقد قضينا أسبوعين في هذا الفندق في سبتمبر وكنا سعداء للغاية. في الصباح التالي لوصولنا شعرنا وكأننا في منزلنا هناك، أو على الأقل رحبنا بالضيوف من المضيفين اليقظين والودودين والمبتسمين والمتعاونين. أعجبتنا الغرفة المريحة والدافئة، وإطلالة تاهتالي الجميلة في أشعة الفجر الوردية. أعجبني المسبح، فهو ليس صغيراً جداً إذا سبحت فيه (بدا أصغر في الصورة)، حيث يمكنك دائماً العثور على كراسي استلقاء للتشمس مجانية في الظل. لقد أعجبني المطبخ المحلي - كل شيء لذيذ! وما أجمل الرجال الذين يعملون هناك - الطهاة والنوادل. إنهم يبذلون قصارى جهدهم لمعالجتك، وإعطائك لقمة لذيذة - سواء كانت بطيخًا أو حلوى أو فطيرة ساخنة. لقد أحببت الجوزليمة بجانب المسبح - بسكويت بسيط، وكعك، وفواكه، لكنهم لا يأخذونها بعد نصف ساعة (كما هو مطلوب بموجب مفهومهم الغذائي)، بل يتركونها حتى ينتهي الضيوف من تناول كل شيء. من الجميل جدًا النزول إلى المسبح قبل رحلة مسائية إلى كيمير أو رحلة متأخرة وتناول القهوة مع الحلويات قبل الذهاب. لقد أقمنا في هذا الفندق لمدة 19 يومًا، ولم أكن أخطط لمغادرة هذا المكان الرائع مبكرًا، ولكن بمجرد وصولنا إلى حفل الاستقبال بدأنا نتحدث عن مدى استرخائنا، واشتكيت من البحر - ساحل مفتوح، ونسيم كل يوم، وأمواج تضرب - يا لها من خيبة أمل، لأنني حلمت بالسباحة في بحر هادئ ودافئ، وهنا... وعرضوا علينا: "إذا كنت تريد الذهاب إلى الخليج، دعنا ننقلك إلى "خمسة" في سلسلتنا الخاصة؟" اتفقنا - لماذا لا ننظر إلى مكان آخر. علاوة على ذلك، بما أن "الخمسة" من نفس الشبكة، فهذا يعني أن الأمر لن يكون أسوأ هناك. لقد انتقلنا واستمتعنا بأسبوع رائع في فندق آخر. ولكن لدي مشاعر دافئة تجاه Pine House، وامتنان صادق لأولئك الذين جعلوا عطلتنا ممتعة للغاية.
النص الأصليالترجمة بواسطة Google
مستخدم نزيل
تم التسجيل الوصول أغسطس 2024
غير ذلك
8.0/10
جيد جداً
تم النشر في 22 سبتمبر 2024
الإيجابيات: 1) شاطئ كبير وواسع على بعد 5 دقائق من الفندق. 2) البحر الدافئ. 3) تشكيلة جيدة من الأطعمة بما في ذلك المأكولات البحرية ومجموعة مختارة من المشروبات الكحولية. 4) إنترنت مجاني عالي الجودة يعمل حتى على الشاطئ 5) غرف مريحة للغاية 6) النوادل لطيفون سلبيات: 1) الرسوم المتحركة مثيرة للاشمئزاز. بدلاً من دفع الأجور لرسامي الرسوم المتحركة الذين يصنعون أمسيات رخيصة وغير مثيرة للاهتمام، يمكنك طلب 2-3 عروض جيدة في الأسبوع، وفي الأيام الأخرى تصنع حفلة ديسكو. تركز فتاة الرسوم المتحركة فقط على الضيوف الأكبر سناً، وهو ما يبدو غريباً إلى حد ما من الخارج. 2) مكيف الهواء الصاخب في الغرفة - يحتاج إلى الاستبدال منذ فترة طويلة. أربعة تركية جيدة مع ناقص صغير.
النص الأصليالترجمة بواسطة Google
مستخدم نزيل
تم التسجيل الوصول يوليو 2024
غير ذلك
2.0/10
تم النشر في 31 أغسطس 2024
لقد أقمنا في هذا الفندق في سبتمبر 2023 لمدة 5 أيام، وكان الأمر فظيعًا: لم يسبق لي أن مررت بتجربة مثل هذه. القذارة، الموظفين، وخاصة موظفي المطعم، كانوا أخرقين للغاية... من الاستقبال، اشتكيت من الغرفة، حيث وجدنا سريرًا ثالثًا لم نطلبه. رفضوا تغيير الغرفة أو إزالة السرير لأن الغرفة كانت صغيرة جدًا. كان الفندق قذرًا جدًا، وكان هناك ضوضاء من الترفيه ومكيف الهواء. لقد تم تضليلنا بالصور الاحترافية الموجودة على موقع الحجز. لقد أقمنا في هذا الفندق في سبتمبر 2023 لمدة 5 أيام، وكان الأمر فظيعًا: لم يسبق لي أن مررت بتجربة مثل هذه. الأوساخ، والموظفين، وخاصة موظفي المطعم، أخرقين للغاية... بمجرد وصولي إلى الاستقبال، أبلغت عن الغرفة، حيث وجدنا سريرًا ثالثًا لم نطلبه. رفضوا تغيير الغرفة أو إزالة السرير لأن الغرفة كانت صغيرة جدًا. كان الفندق قذرًا جدًا، وكان هناك ضوضاء من الترفيه ومكيف الهواء. لقد تم تضليلنا بالصور الاحترافية الموجودة على موقع ***********...
النص الأصليالترجمة بواسطة Google
مستخدم نزيل
تم التسجيل الوصول يوليو 2024
غير ذلك
4.0/10
تم النشر في 17 أغسطس 2024
This is my third vacation spent in this hotel, the first one was in 2021 second 2022 and in this year and I must say that hotel atmosphere, food and service changed a lot from previous years. If you are not Polish or Russian, don't go to this hotel, because entarteinment is especially made for them, most of songs in the evening are on polish or russian language, and also karaoke(drunk polish are loudly singing in the night). Every morning is the same breakfast, I ate eggs in various ways(pastries are not fresh), during the lunch and dinner a lot of vegetables are missing as side dish. The manager of restaurant offer to the three of us a very small table for dinner(it was a big crowd of people in restaurant that night), but we refuse to set at this table. After that night we have noticed that he didnt want to say hello to us, and he was pretending that he doesn't see us. I think that it was unproffesional behaviour, since he was very polite to polish people of course. Launch packet which was made for us while we are leaving hotel was also dissaster, only bread and ham which was out of date. I will never go to this hotel again, neither recommend it to my friends.
ترجمة
مستخدم نزيل
تم التسجيل الوصول يونيو 2024
غير ذلك
10/10
متميز
تم النشر في 21 يوليو 2024
It is the perfect hotel to enjoy your vacation. All the staff members did their best to meet our expectations.Always smiling and helpful. The rooms are comfortable,cleaned daily,the air conditioning works well.There is a great variety of food,desserts and drinks.The beach is five minutes walk from the hotel,plenty of sunbeds and umbrellas,the beach bar is nearby where they serve cool drinks and late breakfast too.Beer and juice are of good quality.Everything is very clean and they good care to make the tourist feel like home.Special mention for the receptionist Jabar and the waiter Bedirhan who helped us a lot. We will certainly come back to this hotel.Thank you everybody for your effort. The only minus is the animation meant only for kids( exception was the Turkish night ) and the music which was too loud. But this not prevent me from giving 5 stars.
ترجمة
Hair167dressee
تم التسجيل الوصول سبتمبر 2023
أزواج
4.0/10
تم النشر في 8 أكتوبر 2023
This is NOT a 4* hotel at all….. see photos…. Food was the worst we have ever had ..if you like eggs you’ll be fine for breaksfast…I had the omelette 1 day it was raw in the middle…very little choice if you vegatarian and everything swimming in grease… practically EVERYONE smokes anywhere and everywhere … whole hotel set up for German and Russians… beach was awful, have to walk past ‘poo corner’ to get to it and then you are greeted by dirty Sunbeds and yet more smokers/ spitters ….they love a spit here noise around pool from 10am til 11pm ..all the drinks taste the same…staff didn’t really bother with us until the day before we were due home… poolside toilet has a no flush policy of loo roll…..well then at least provide a bin WITH a lid!!!! Was greeted by a tissue open with poo on it….gagged whole way back to pool… no light in our corridor making it hard to get keycard in once in the room…. Room was not cleaned everyday …. I could go on …. We were here for 10 days and we tried to get a flight home sooner as we were so so sad that this was what we had paid for …so very disappointing…avoid at all costs …if you have booked here please consider changing your choice
ترجمة
6/13
مستخدم نزيل
تم التسجيل الوصول فبراير 2024
غير ذلك
4.0/10
تم النشر في 22 مارس 2024
I am reading these reviews and it feels like we weren't at the same hotel. Our flight got delayed and we arrived late, they said there is late dinner available, meaning cheese and old bread. But the real problem was our room, it was old, filthy and the biggest shock is when I opened the closet door and there was a big spot of mold, smell was unbearable!!! We asked for another room but nothing was available, they say to come back again in the morning. The reception staff were very unfriendly. Tomorrow we got another room which was not great but comparing to the one before, it was good. Air condition was barely working, balcony wall was very high and balcony was thight, wifi barely working. Hated everything about this hotel. Only giving it a two star because of the beautiful beach and friendly staff in the kitchen. Everything else is minuse one! Do not recommend this hotel to anyone!
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2023
أزواج
6.0/10
تم النشر في 20 أكتوبر 2023
Would rate higher if it was based on the staff and food alone but it’s certainly not a hotel for the Brits. Evening entertainment is totally focussed on the Ruski’s with absolutely no consideration for Western Europe clientele. Loud mainly Russian music is played until 11pm which sounds like it’s in your room. Don’t consider it if you want an early night. The guy on reception is it’s best asset who tries his best to satisfy any queries and questions you may have. Beds are also very hard which one would want more comfortable to at least try and get a good nights sleep after the 11pm music cut off. Food wasn’t bad at all. The Chef certainly did his best to try and vary the tasty offerings but breakfast was mainly cereal and eggs. Again, bring British if would have been nice to have some consideration. Sorry for the average reviews guys but to get an improvement from the west you really do need to consider they’re needs. That is if you want them?
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2023
غير ذلك
10/10
متميز
تم النشر في 20 أكتوبر 2023
Absolutely faultless staff who really couldn’t do enough for us - from the reception to the beach, bar and restaurant... Too many outstanding and lovely people to name them all, but we were really grateful to Memo for taking the time out to look after our son and integrate him in all the games - really top man. The four Yilmaz brothers were superb too, with the best service and tastiest omelettes. Nice small to medium sized hotel with comfortable rooms and a superb pool area, bar and restaurant. Bar serves a fair range of drinks, with local spirits/cocktails, etc included which is quite impressive. Shame it stops at 11pm, but we mostly felt that’s enough! Most of the rooms overlook the pool and entertainment, so there is some noise/activity/fun 10am - 11pm, but that never bothered us. The beach is only a five minute walk away with its own beach bar serving more limited drinks choice until 6pm - hot drinks, beer, wine and soft drinks and some snacks 11am-3pm, with cakes/biscuits after that. This is a mostly Russian area and they generally do have different principles when it comes to queuing, etc, but we met many very friendly Russians and Germans and they added to our holiday. It was also great to meet a lovely Scottish couple who understood us a little better. I don’t understand the bad reviews really - we loved the food each day and felt there was good variety if you are willing to try new tastes. If you are looking for British junk food and English songs, banter, etc this probably isn’t the hotel for you, but then this is Turkey, not Butlins or Benidorm after all. There were plenty of available beds at pool and beach and the sea was like a bath. Some of the entertainment, even though mainly in Russian was incredible- we loved the Turkish night and the belly dancers 👌🇹🇷 There are several shops right outside the hotel and a few bars too. I’d also recommend booking any tour opposite the hotel as Rom was very well priced - remember to haggle though! Ottobus (bus) into Kemer from hotel for just 25 lira each way if you want to visit a bigger town, takes 10 mins. You can also use it back and forth the airport if you feel daring & want to save money - cost is about £4 each way Antalya to Camyuva! PS: while I never felt pressured to tip, it is expected in Turkey and 50-100 lira or €2-€5 euros was really appreciated
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2023
أزواج
10/10
متميز
تم النشر في 12 أكتوبر 2023
I Honestly can't believe the negative reviews about Pine House Hotel. My wife and I just returned from a 2 week holiday here and after a slight mishap when we arrived we had a fantastic holiday!! Food was Great, Staff went above and beyond to help and please us the full time we were there. When we arrived I think we were the only British (Scots) people there until we met a lovely family from Wales a few days later. The Hotel was spotless. Rooms cleaned daily. The pool area we loved and the beach with beach bar etc only minutes walk away. I have to say a special mention to all the staff. From the reception, waiting and bar staff to the manager they all went out there way to help us in every way. Yes... there are a lot of other nationalities there ( which didn't bother us) Some of the staffs English wasn't the best but hey my Turkish isn't great either!! We always got there in the end! The Food was varied but always delicious. If there was one minus I would say that the hotel needs a little updating ( maybe a wee lick of paint here and there) but it certainly did not take any enjoyment away from a great holiday we had. I would recommend Pine House Hotel to anyone wanting a hotel that offers everything needed in a holiday but with a very personal and friendly touch. Thank you Pine House Hotel for a Fantastic holiday
ترجمة
مستخدم نزيل
تم التسجيل الوصول أغسطس 2023
غير ذلك
8.0/10
جيد جداً
تم النشر في 24 سبتمبر 2023
Travelled with my husband and 2 teenage daughters in 2 rooms, no 203 overlooking the front street which had the most amazing views of the mountains with large private balcony and no 312 overlooking the pool area. Both rooms were spacious with plenty storage, clean bathrooms and sheets were changed everyday. Also a daily restocked fridge and a free easy to use digital safe were great additions to both rooms. The hotel staff were incredibly helpful. The pool area and bar were clean, plenty sunbeds and table tennis. The beach bar was about 20m from beach. It closes at 6pm but we enjoyed a beer every afternoon at 5pm there in the shade after a hot day in the sun. Snacks were available there as well. Sunshades and sunbeds for our hotel on the beach were a lovely touch. My daughter enjoyed volleyball pretty much everyday at 4pm. There was aqua aerobics at the pool and other activities like darts competitions. The only slight negative although only slight was the food was fairly basic but tasty and that is the only reason for giving 4 stars not 5. I certainly enjoyed a freshly made omelette every morning. But on the whole we had an amazing holiday very relaxing and would like to thank all the staff for making it so good. We were the only English people in the hotel which we were happy with. The other guests were mainly East European and Russian (boy do they like to smoke in the outdoor areas!). There were a few waterslides too and a toddler pool. Would thoroughly recommend this hotel.
ترجمة
مستخدم نزيل
تم التسجيل الوصول أغسطس 2023
غير ذلك
2.0/10
تم النشر في 22 سبتمبر 2023
I had a terrible experience at the hotel, starting with the behavior of the hotel staff, which was completely unacceptable. The staff acted in a rude and even racist manner, making the atmosphere uncomfortable from the beginning. To make matters worse, the dining experience was a nightmare. For five days straight, the breakfast, lunch, and dinner menus remained virtually unchanged, except for a few meals that were barely edible. The food quality left much to be desired. As for the rooms, they were horrifying. The beds were torn and felt like something out of a nightmare - more like prison beds than a hotel's. The nightstand lamps were rusty, and the bathroom sink was covered in mold. The bathtub door showed signs of mold as well, and the faucet was unclean. To add to the discomfort, there was a spider on the ceiling. The hallway outside the room was also in poor condition, with dirty walls and ceilings. The worst part was discovering dog feces in the hallway. To top it off, there was a cracked wall in the room, completing the list of horrors I encountered during my stay. It was truly a nightmarish experience that I wouldn't wish on anyone.
ترجمة
مستخدم نزيل
تم التسجيل الوصول أغسطس 2023
غير ذلك
10/10
متميز
تم النشر في 15 سبتمبر 2023
We had amazing time at Pine house hotel. Everyone was so nice and helpful and food was good with tasty sweets. Beach is big and beautiful, beach bar also is very nice. We would like to come back again next year.
ترجمة
مستخدم نزيل
تم التسجيل الوصول يوليو 2023
عائلة
10/10
متميز
تم النشر في 14 أغسطس 2023
Pine House Hotel is a brilliant hotel with an amazing area beside the beach. The first night we got here, I did not like it, however after that we met the lovely staff like Cabbar and Yasan. The morning breakfast consists of fried, boiled and scrambled eggs, omelettes, toast, and croissants. The Lunch's food was mediocre at best, but sometimes they had burgers which were brilliant. Tea was amazing, consisting of chips, soup, and pasta as a base, but, on certain days, there would be pork skewers, mini burgers, chicken wings and roasted chicken which are TO DIE FOR! The area has 2 or 3 bars but we went to one called montelara bar and restaurant to watch the rugby which was fantastic. The beach comes included with the holiday resort but if you like sand, this isn't for you as it is a pebbly beach. The rooms are nice and comes with free shower gel. Beds are very comfy and very sleepable. Around the pool there are different activities such as water polo, and aqua arobics. At nights there is kids club, which will get on your nerves listening to the same stupid songs.Every. Single. Night. After that, they have entertainment like bingo, music quizzes, Turkish night and kareoke. If you enjoy family hotels near the beach, this is for you. 👍