مراجعاتMercure Hotel Severinshof Koeln City

رد من مكان الإقامة: Dear Guest,Thank you for your feedback. We are pleased to hear that you found the accommodation clean, the reception friendly, and the location convenient. We also appreciate your comments regarding the shampoo and the Wi-Fi, and we will review these points to improve the guest experience.It’s great to know that the soundproofing met your expectations despite the proximity to the station. We look forward to welcoming you again on a future visit.Kind regards,Mercure Hotel Severinshof Team

رد من مكان الإقامة: Dear Guest,Thank you for sharing your detailed feedback.We’re pleased to hear you enjoyed the location, room comfort, and thoughtful touches from our housekeeping team. We’re sorry to learn about your experience with the restaurant service and front desk availability, and we’ll address these points with our team.We hope to welcome you back for an even better stay next time.Kind regards, your Mercure Team from Cologne

رد من مكان الإقامة: Dear Guest,Thank you for your kind feedback!We’re glad you enjoyed our service and found the hotel convenient for your short stay.We look forward to welcoming you again soon.Warm regards, your Mercure Team from Cologne

رد من مكان الإقامة: Dear Mark,Thank you! We're happy to hear you found everything nice and clean. Hope to see you again soon!Kind regards, your Mercure Team from Cologne

رد من مكان الإقامة: Dear Guest,Thank you for your positive feedback! We're glad you had a good experience and hope to welcome you again on your next trip to Europe.Kind regards, your Mercure Team from Cologne

رد من مكان الإقامة: Dear Guest,Thank you so much for your kind feedback! 😊We’re happy to hear you had a wonderful stay and that you were satisfied.We hope to welcome you back again soon!Kind regards, your Mercure Team from Cologne

رد من مكان الإقامة: Dear Guest,Thank you so much for your kind feedback!We’re happy to hear you enjoyed our central location – being just a short walk from the cathedral and the vibrant local scene is definitely one of our highlights.We’d love to welcome you back again soon! 😊Warm regards from Cologne, your Mercure Team

رد من مكان الإقامة: Lieber Gast,Vielen herzlichen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit der Sauberkeit und unserem Team so zufrieden waren. Ihr Lob geben wir gerne weiter – solche Rückmeldungen motivieren uns sehr.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 😊Herzliche Grüße aus Köln, Ihr Mercure Team vom Severinshof

رد من مكان الإقامة: Dear Guest,Thank you for your positive feedback. We appreciate your note about the missing slippers and disposable items and will look into this.We look forward to welcoming you again soon.Best regards,Your Mercure Team from Severinshof

رد من مكان الإقامة: Dear Guest,Thank you very much for your kind words. We are delighted to hear that you enjoyed our convenient location, great breakfast, and friendly front desk service. We apologize for any confusion regarding the train connections from the station and are happy to assist you with this information anytime.We look forward to welcoming you again on your next visit!Best regards,Your Mercure Team from Cologne

رد من مكان الإقامة: Dear Guest,Thank you for your feedback. We’re glad you found our location very convenient and hope to welcome you again soon.Best regards,Your Mercure Team from Severinshof

رد من مكان الإقامة: Dear Guest,Thank you very much for your positive feedback! We’re delighted to hear that you found your stay enjoyable and good value for moneyWe look forward to welcoming you back soon.Best regards,Your Mercure Team from Severinshof

رد من مكان الإقامة: Liebe/r Gast,vielen Dank für Ihre Rückmeldung. Schön, dass Ihr Aufenthalt bei uns okay war. Wenn Sie uns verraten, wie wir Ihren nächsten Besuch noch angenehmer gestalten können, freuen wir uns sehr über Ihr Feedback.Herzliche Grüße,Ihr Mercure Team vom Severinshof