مراجعاتCrowne Plaza Perth

رد من مكان الإقامة: Thank you for taking the time to share your feedback. We're sorry to hear your stay felt unremarkable. While we aim to provide more than just a place to rest, we understand we may have missed the mark during your visit.Your comments have been noted, and we hope to have the chance to offer a more memorable experience next time.Warm regards,Alex CheahFront Office ManagerCrowne Plaza Perth

رد من مكان الإقامة: Thank you for taking the time to share your feedback. We're glad you enjoyed the location by the Swan River, but we're truly sorry to hear the rest of your experience fell short, especially the noise from the air conditioner and the impact it had on your rest.We’ve shared your comments with our team and will be reviewing the service and maintenance concerns to prevent similar experiences for future guests. We appreciate your feedback and hope we’ll have the opportunity to provide you with a much more comfortable stay next time.Warm regards,Alex CheahFront Office ManagerCrowne Plaza Perth

رد من مكان الإقامة: Thank you for your feedback. We regret to hear about your dissatisfaction with your stay and would like to address your concerns.Our team is committed to ensuring all our guests have a peaceful and enjoyable experience. Unfortunately, during your stay, our Night Manager had to intervene due to repeated noise complaints from other guests and a violation of our late-night visitor policy. Despite multiple warnings, the disruptive behavior continued, leaving us with no choice but to ask you to leave the property to uphold the comfort and well-being of all our guests.We understand that this situation may have been upsetting, but our policies are in place to ensure a respectful and enjoyable environment for everyone. If you’d like to discuss this matter further, please don’t hesitate to reach out directly.