أفضل فنادق كالجاري مع نادي رياضي

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

The receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!

كان السرير قاسيا جدا جدا. وحدة تكييف الهواء تحافظ على تحولها من الحرارة إلى التبريد حتى لو كان وضعت حرارة فقط. حاول فريق التدبير المنزلي أن يدخل وتنظيف غرفتي قبل 45 دقيقة من الموعد المحدد للخروج. ثم تم تعطيل بطاقة المفتاح قبل 10 دقائق من وقت التسجيل لذا كنت مقفلاً عندما عدت من الإفطار و اضطررت إلى النزول إلى المكتب الأمامي للحصول على إصلاحه السيدة الأولى في الاستقبال قالت لي انها سوف تعيد تفعيل بطاقة مفتاحي، حيث انني عدت الى الأعلى وكانت تقفل معي.. وكان المصعد بطيئاً جداً ولا أريد أن أعاقب عليه بسبب تسجيل الخروج المتأخر،،، لذا كان عليّ النزول إلى الدرج (والذي كان من الصعب جداً العثور عليه!) ثم أعطتني سيدة ثانية بطاقة مفاتيح مختلفة، وجديدة للعودة إلى غرفتي، ثم اضطررت إلى النزول إلى الدرج مرة أخرى و أخيراً تمكنت من الحصول على حقيبتي و التأكد من مغادرتي. في الإجمال كانت تجربة سيئة للغاية.

إقامة رائعة في Best Western Plus Suites Downtown! كانت الغرفة فسيحة ونظيفة مع سرير مريح. الموظفين كانت ودية ومفيدة ، وكان الموقع مثالي لاستكشاف المدينة. كان اختياري للفندق بسبب الموقع. وقد تم تجديده مؤخرًا. الإفطار المتكامل ، كان لذيذًا وتحتوي على الكثير من الخيارات. بالتأكيد أنصح هذا الفندق لأي شخص يبحث عن مكان مريح ومريحة للبقاء.

This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool

This is the 2nd time I booked this hotel residence the first time March last year without a online booking then I booked through tthrough this year January 30 to February 3rd , I booked this hotel because it's been good service the first time I booked here and I had both times had good service. The hotel is a good location as it has bus service to downtown and southcentre that stops at chinook #10 & 15 + the Red line to somerset and Tuscany with easy transfer to the other lrt line blue line to saaddletown and 69st west end. I only used my hotel to relax and sleep other then that I was exploring and visiting family and friends. The front desk and cleaning staff was amazing 👏. The next time I vacation to Calgary expect a booking from this guy for a 3rd time.