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The receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

أنا دائما تستمتع بإقامتك في فندق Deerfoot Inn & *** . هدف رحلتي كان التسكع مع أختي واللحاق بالحياة لدينا . غرفة ملكة ديلوكس كانت فسيحة ورحبة. وجدت بقعة في الأعلى عندما تسقط غطاء الغطاء . الغرف نظيفة ومرتبة مع حمام خاص ، مهترئة بشكل جميل . بدا فقط كأنه لقطة قهوة، ولكن هلا نمت؟ نزلنا إلى بوفيه العشاء، وكان الشيف الأصيل والبطاطس المقلية لذيذة، وكذلك المدخل الآخر. بعد تناولنا العشاء، جلسنا في الصالة المجاورة للمطعم. أحببت الكراسي الكبيرة المريحة التي اخترنا الجلوس عليها. عندما قفزت لاستخدام غرفة السيدات، كانت وركتي خارج التصنيف لعدة خطوات بسبب قلة الكراسي. أعجبني أيضا الديكور والتصميم الحديث الذي تطل عليه: يجب أن تُقرأ لوحة ترحيب من الجدار إلى المدخل حتى تتمكن من تناول الأطباق. بوفيه الإفطار من النوعية والأصناف والتنوع. كذلك صنفت ثلاثة نجوم، نزلنا على الأقل في بعض الأحيان، وحصلنا على غرفة أفضل من الجدار الخارجي. لم يكن هناك أي اهتمام أو اهتمام من قبل الإدارة، هل لي أن أقترح عليهم تحديث الأثاث كما لاحظت ضيوفاً كباراً آخرون لديهم نفس المشكلة.

My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.

I reserved this place for my son's tournament. I stayed well for 2 nights without any inconvenience. However, the table and refrigerator here were too small, so it was a little uncomfortable, but it wasn't a big problem. Some other hotels made loud noises with heaters and microwaves, but this place had a microwave inside the storage, so I could use it quietly while my son was sleeping, and the heater noise was not loud. The front and housekeeper staff were generally friendly and the ice machine worked well. Also, it was nice to have a drinking fountain on the main floor and the swimming pool.

Comfortable hotel. It was easy to get to using the public bus from the airport: a stop just a couple of minutes away. Beds comfortable. What I liked was that the coffee maker could be used to heat water so I was able to make tea.

This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool