مراجعاتMerdeka Palace Hotel & Suites

رد من مكان الإقامة: Dear SirThank you for your kind review! We're glad to hear that you enjoyed our place and appreciated the service. Your feedback means a lot to us, and we look forward to welcoming you back again soon!Warm RegardsMelessa SpaokTeam LeaderMerdeka Palace Hotel & Suites

رد من مكان الإقامة: Dear Sir / MadamThank you so much for your wonderful feedback! We're thrilled to know that you were happy with our service. It’s always a pleasure to serve guests like you, and we hope to see you again soon!Warm RegardsMelessa SpaokTeam LeaderMerdeka Palace Hotel & Suites

رد من مكان الإقامة: Dear Sir / MadamWow—thank you for such an amazing compliment! We're truly honored to be called the best hotel you've stayed at. Your 10/0 rating made our day! We can’t wait to welcome you back for another great experience.Warm RegardsMelessa SpaokTeam LeaderMerdeka Palace Hotel & Suites

رد من مكان الإقامة: Dear Sir / MadamThank you for your feedback. We’re sorry to hear that some of our equipment did not meet your expectations. Your comments are valuable to us, and we’ll take them into consideration as we plan future upgrades. We hope to have the chance to welcome you back with improvements in place.Warm RegardsMelessa SpaokTeam LeaderMerdeka Palace Hotel & Suites

رد من مكان الإقامة: Dear Sir / MadamThank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet expectations, and we sincerely apologize for the issues you encountered with the room condition, cleanliness, and facilities. Your comments are very important to us, and we will be sharing them with our management and maintenance teams for immediate review and improvement.That said, we're grateful you acknowledged our convenient location and the helpfulness of our front-line staff—they will be glad to hear your kind words. While we regret that we did not meet your expectations this time, we hope to have the opportunity to welcome you back in the future, once improvements have been made.Warm RegardsMelessa SpaokTeam LeaderMerdeka Palace Hotel & Suites