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Overall, our stay was fine, but there were a couple of issues. The bedside cabinet was noticeably dirty, which affected the cleanliness of the room. Additionally, our room was located near a vending machine, and the noise from it was slightly disruptive.

Stayed here at the start and at the end of my holidays. Arrived late after more than 24 hours travel and had to go around to find the shuttle bus stop, which was not easy as I read was near door R (terminal 1) and I couldn’t find it. Need to go down and only then you’ll see the R. Shuttle service is nice because it runs 24/7 but we were really unlucky and both times waited a long time for it. In the morning around 6:00am we almost couldn’t get in the shuttle as it is first come first serve but there’s not a queue and even though we were the first ones at ground floor others went inside first. I get that they don’t reserve the shuttle but could give a number when guests arrive at the hall for waiting. The staff was extremely nice during check in especially the girl on the first stay that explained everything about the pool and jacuzzi as well as the restaurant. The room is not that big but it’s usually just for a night stay and it’s enough! Toilet has all the amenities and water pressure was good. The pool and jacuzzi is open 24 hours but I didn’t had time to try it. Had breakfast during the first stay and it was better than I expected. There’s eggs, cereal, bread, a variety of fresh fruits, yogurts, oat milk, fresh waffles. Really liked the breakfast but on the second stay e we had to leave at 6:00am and that’s the time the restaurant opens. I will definitely stay there again if I need a hotel to stay at Pearson airport.

The hotel is clean and spacious. The bed is soft, and I sank into it. I loved that they have a mini kitchen area with a microwave and coffee maker. The shuttle service was available for airport drop-off, I even requested a wake-up call and received it on time!However, I couldn't get the air-conditioning unit to adjust to warm, and it was very noisy The email address and the payment options on the site are incorrect and misleading. I recommend them updating the info (email address and the type of cards they accept).

The stay at the Hampton Inn & Suites was a fantastic experience from start to finish! One of the highlights was the delicious breakfast included in the stay. The spread offered a great mix of options, including healthy choices, which was a bonus. Everything was freshly prepared and tasted amazing. The room was exceptionally clean and tidy, making it a comfortable space to relax. As a special request, the hotel kindly accommodated our preference for a room on the top floor, which added a nice touch to our stay. The hotel's location near the airport was also a huge plus, with a convenient shuttle service that made traveling hassle-free. The airport was just a 5-minute ride away, making it an ideal choice for travelers like us. Overall, our stay at Hampton Inn & Suites Toronto was great, and I would highly recommend it to anyone looking for a comfortable, convenient, and airport-friendly stay in the city.”