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Front Desk Staff was Excellent - I raised a concern when a member of Miller & Carter Restaurant said the main restaurant was closing this was at 2045 and she tried and confined us to a table not of our choice we advised if that was the only table she could offer then we would not dine there - there was 3 of us. I informed the young lady at the front desk and she was understood and said she will speak as the restaurant was not closed.  I like the Grand Marriott it’s one of my Favourite Hotel the point above is not a negative review it’s to reiterate the Hotel Staff look after there Guests and are good listeners.

Everything was fine except the ac heating was not working even it is adjusted to 30 degrees it was cold as winter so had to put on my coat. The room was clean but there were hairs on the towel and inside the sink. Apart from these the reception staff was so friendly and helpful. Thank you!

Overall, everything was very good. The staff were friendly and polite, the bed was comfortable, the air conditioning was sufficient, and the location was great. The only downsides were the lack of a refrigerator and the bathroom exhaust fan, which couldn’t be turned off and was a bit noisy.

The only thing we had a problem with was the plug in the bathroom sink becoming stuck nd also no hot water from the tap only the shower.