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"Exceptional stay from start to finish I had a fantastic stay at the Pan Pacific Hotel and couldn’t fault a thing. From the moment I arrived, the staff were warm, professional, and genuinely welcoming — the kind of service that makes you feel looked after without being overbearing. The room was spacious, beautifully designed, and immaculately clean, with an incredibly comfortable bed and thoughtful touches throughout. Everything felt calm, luxurious, and well-maintained. The facilities were equally impressive, especially the pool and fitness areas, which were spotless and relaxing. The location is also a huge plus — convenient for getting around while still feeling like a peaceful retreat from the city. Breakfast was excellent, with a great variety and high-quality options. Overall, Pan Pacific delivers true five-star comfort with outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a refined, relaxing, and seamless hotel experience."

"In a great location near Elizabeth Quay, and Langley park for Australia day fireworks and other events. We stayed in a Premium room with river view. It was spacious, modern and with a great shower. The view was nice, but would be great if the windows weren't so narrow. The walls were way too thin for a luxury hotel though. We could hear the conversations of the guests in the room next to us, and they woke us up when they came back to the room at 1am. That's the only reason I wouldn't recommend this hotel."

"Perfect location for a short stay. The hotel is central, there is a wonderful bar and restaurant if it gets late and you prefer to stay in. We had a drink at the bar and enjoyed the ambiance of the place. There’s a pool and gym which is great to have on hot days. It was close to many shops and restaurants which is ideal as you don’t have to travel far also to enjoy the pier and city views."

"Great location for food and shopping. About 10 mins away from train station and Chinatown. The staff are very friendly and appreciate the greetings when we go out in the morning and back in the evening. Feels like home! Overall, we enjoyed our stay at the hotel."

"The newly opened hotel is really nice overall! Except for some unpleasant smells in the lobby！"