مراجعاتThe Westin Monache Resort, Mammoth

Name: The Westin Monache Resort, Mammoth
Address: 50 Hillside Dr, Mammoth Lakes, California, 93546, 50 Hillside Dr, Overseas, الولايات المتحدة
Rating: 8.6

The Westin Monache Resort, Mammoth

50 Hillside Dr, Mammoth Lakes, California, 93546عرض تفاصيل الفندق

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تقييمات الضيوف The Westin Monache Resort, Mammoth

8.6/10

جيد جداً

117 تقييم

التقييمات الموثوقة

الموقع8.7

وسائل الراحة8.4

الخدمة8.6

النظافة8.7

تصنيف حسب:

ترتيب حسب:

جميع التقييمات(117)

تقييمات إيجابية(19)

تقييمات مع صور / فيديو(4)

خدمة رائعة(6)

تقييمات سلبية(2)

مستخدم نزيل

جناح بغرفتين

تم التسجيل الوصول أكتوبر 2024

سفر مع الأصدقاء

3 تقييم

10.0/10

متميز

تم النشر في 3 ديسمبر 2024

非常好，服務也很好

ترجمة

رد من مكان الإقامة: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Little Faerie

جناح بغرفتين

تم التسجيل الوصول سبتمبر 2024

العائلات

6 تقييم

10.0/10

متميز

تم النشر في 9 نوفمبر 2024

it is good for me

ترجمة

رد من مكان الإقامة: Guangshuizhouyu,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

مستخدم نزيل

Studio Suite High Floor

تم التسجيل الوصول سبتمبر 2024

الأزواج

79 تقييم

7.5/10

تم النشر في 18 أكتوبر 2024

They allow pets and we were forced to listen to a dog barking for over three and half hours nonstop at night next door because its owner went out for dinner. Eventually we requested to be moved to another room. We had to pack up everything and then unpack everything again. What a hassle!

ترجمة

رد من مكان الإقامة: Dear guest,Thank you for reaching out to us about your stay. From your review it seems that the noise from other guests and their pets disturbed your stay. We apologize that this was your experience. I have shared this review with our front desk management team to ensure that this is an isolated incident.We hope you can join us again soon.

Ericyl

جناح بغرفتين

تم التسجيل الوصول يونيو 2024

العائلات

20 تقييم

10.0/10

متميز

تم النشر في 27 سبتمبر 2024

完美的酒店

ترجمة

رد من مكان الإقامة: Ericyl,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Weianzhu

Studio Suite with Fireplace

تم التسجيل الوصول يوليو 2024

العائلات

7 تقييم

8.0/10

جيد جداً

تم النشر في 22 أغسطس 2024

作為Westin確實差了點

ترجمة

رد من مكان الإقامة: Weianzhu,We understand your time is valuable and thank you for your feedback about your stay.From your review it seems that your time with us was below your and our own standards. I have shared this review with our front desk management team to ensure that this is an isolated event. If you have more specific feedback we would love to hear more from you. Please reach out to us here or directly at the hotel.We hope you can join us again soon.

مستخدم نزيل

جناح بغرفة واحدة

تم التسجيل الوصول يوليو 2024

العائلات

6 تقييم

2.5/10

تم النشر في 5 أغسطس 2024

房間小，服務差。

ترجمة

رد من مكان الإقامة: Thank you for providing valuable feedback about your stay.From your review it seems that your stay was below your and our own standards. I have shared this review with our housekeeping, front desk, and maintenance leadership teams to ensure that these issues are an isolated experience. Topics such as hospitality, reasonable flexibility, politeness, and upkeep of our rooms are all going to be shared with the appropriate staff. We appreciate feedback heavily.Again, we apologize for these missteps during your stay. We hope that, should your travels bring you back to the area, that you will join us again so we can show you the level of hospitality we are known for.

Donghanwu

One-Bedroom Suite With 1 King Bed, Sofa Bed, Balcony And Fireplace

تم التسجيل الوصول يونيو 2024

العائلات

27 تقييم

8.5/10

جيد جداً

تم النشر في 31 يوليو 2024

房間衹有一張大床，帶2個孩子的會很難受，其他都很好

ترجمة

رد من مكان الإقامة: DongHanwu,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

مستخدم نزيل

Studio Suite with Fireplace

تم التسجيل الوصول يونيو 2024

العائلات

29 تقييم

9.0/10

رائع

تم النشر في 14 يوليو 2024

入住了7樓的房間，油煙味有點重。其它都很好，推薦。

ترجمة

رد من مكان الإقامة: On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

z3phyr

Studio Suite with Fireplace

تم التسجيل الوصول مايو 2024

العائلات

7 تقييم

8.5/10

جيد جداً

تم النشر في 19 يونيو 2024

Perfect location in the heart of Mammoth Lakes. Great amenities including pool, jacuzzi and 24/7 fitness center and a good (but expensive) restaurant built in downstairs. Free self-parking. Great and friendly service. The room is gorgeous and has a spectacular view of the mountains. The main downside is that the place could be better kept/cleaned. Some stains all over the room from general usage, but when we saw stains on the sheets, that's unacceptable and should be replaced/cleaned before our arrival. Fortunately the service is very accommodating and they were able to get it replaced right away. Shower pressure is very weak and can be better. Same with toilet that has a weak flush.

ترجمة

مستخدم نزيل

Studio Suite with Fireplace

تم التسجيل الوصول سبتمبر 2023

العائلات

1 تقييم

5.0/10

تم النشر في 17 أكتوبر 2023

Safe box is broken, shower towel not dirty but too old ( seems like used many years), fridge is very noisy especially during sleeping time

ترجمة

Daniel Jian

Studio Suite with Fireplace

تم التسجيل الوصول يونيو 2023

العائلات

34 تقييم

10.0/10

متميز

تم النشر في 15 أكتوبر 2023

設施：設施齊全衞生：洗浴用品乾淨整潔環境：一個適合滑雪的地方服務：熱情，動作有點慢

ترجمة

Weiguang

Studio Suite High Floor

تم التسجيل الوصول أغسطس 2023

الأزواج

8 تقييم

10.0/10

متميز

تم النشر في 3 أكتوبر 2023

酒店是我誤打誤撞訂到的，以為距離優勝美地公園很近，實際上非常遠。這個小鎮實際上是加州很有名的滑雪聖地。小鎮安靜、安全，周邊開車就是359公路，加州賞秋最佳路線。酒店的服務非常好，前台的女孩子人美心善。同時讓我驚喜的是酒店的餐超級棒！無論早餐還是晚餐。酒店整個環境也好，更乾淨。唯一美中不足的是床有點不舒服，其他都很棒

ترجمة