مراجعاتSmile Hotel Nha Trang

رد من مكان الإقامة: Dear Valued Guest,Thank you very much for choosing Smile Hotel Nha Trang and for taking the time to share your experience with us!We are delighted to hear that you were satisfied with our convenient location, the cleanliness and comfort of the room, as well as the beautiful sea view from the 5th floor. We truly appreciate your kind words about our breakfast and the friendliness and helpfulness of our staff.Your positive feedback is a great motivation for us to continue improving and delivering quality service.We look forward to welcoming you back in the near future!Sincerely,The Smile Hotel Nha Trang Team

رد من مكان الإقامة: 고객님,소중한 후기 남겨주셔서 진심으로 감사드립니다.밤비행기 전의 소중한 시간을 저희 호텔에서 편안하게 보내셨다니 기쁘게 생각합니다.현재 호텔 앞 도로 공사로 인해 불편을 드린 점 양해 부탁드리며, 그럼에도 불구하고 직원들의 친절함을 좋게 봐주셔서 감사합니다.앞으로도 더 나은 서비스와 쾌적한 환경으로 고객님을 맞이할 수 있도록 노력하겠습니다.다음에 또 뵐 수 있기를 바랍니다.감사합니다.스마일 호텔 나트랑 드림

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations.Please accept our sincerest apologies for the condition of the room and the surrounding area. Your comments regarding cleanliness and the non-functioning refrigerator have been noted and immediately forwarded to our housekeeping and maintenance teams for urgent improvement.While we’re glad to hear that our receptionist left a positive impression, we understand that this alone is not enough to make up for the overall experience. We truly regret that we were not able to provide the level of comfort and value you expected.Your feedback is very important and will help us improve our service. We hope you might consider giving us another chance in the future to serve you better.Warm regards,Smile Hotel Nha Trang

رد من مكان الإقامة: Dear Guest,Thank you for your review and for sharing your experience.We are truly sorry that your stay was affected by the construction view and morning noise. We fully understand how this can impact the quality of your rest. we will certainly take your feedback into account and do our best to inform future guests in advance about any potential inconveniences.We sincerely regret that we did not meet your expectations and hope to have the opportunity to change your impression for the better in the future.Sincerely,Smile Hotel Nha Trang

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback.We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconveniences caused by the construction view, early morning noise, and lack of privacy. Regarding breakfast, we regret that you found it insufficient. We are constantly working to improve the quality and variety of our offerings, and your comments will be taken into serious consideration.Your feedback is very important to us, and we hope to have the opportunity to welcome you back in the future under more comfortable conditions with improved service.Warm regards,Smile Hotel Nha Trang

رد من مكان الإقامة: 고객님,“가성비갑”이라는 최고의 칭찬 감사합니다!앞으로도 합리적인 가격에 최상의 서비스를 제공할 수 있도록 최선을 다하겠습니다.다시 뵙기를 기대하겠습니다.감사합니다.스마일 호텔 나트랑 드림

رد من مكان الإقامة: 고객님,따뜻한 말씀 감사드립니다.직원의 친절함을 좋게 봐주셔서 큰 힘이 됩니다.앞으로도 항상 기분 좋은 서비스로 보답하겠습니다.다음 여행에도 저희 스마일 호텔 나트랑을 찾아주시길 바랍니다.감사합니다.스마일 호텔 나트랑 드림