مراجعاتBoton Blue Hotel & Spa

رد من مكان الإقامة: 尊敬的客人，非常感謝您給予我們的好評！我們很高興得知您在海景三人房的入住體驗愉快，並喜歡酒店靠近海灘的美麗風景。特別感謝您提到 Jessi 和 Ngan，他們一定會非常開心聽到您的稱讚。同時，我們也很高興您對我們的水療中心、無邊泳池和早餐感到滿意，優美的環境能為您的旅程增添美好體驗是我們的榮幸。我們期待在不久的將來再次歡迎您回到 Boton Blue Hotel & Spa！此致Boton Blue Hotel & Spa 團隊敬上

رد من مكان الإقامة: Dear Valued Guest,Thank you for your feedback.We understand that our location may feel a bit removed from the busy city center, and we sincerely apologize if this caused any inconvenience during your stay. While many of our guests appreciate the peaceful and quiet setting by the sea, we understand it may not suit everyone's preferences—especially when it comes to easy access to nearby restaurants and activity hubs.Your comments are very helpful and will be shared with our management team as we continue working to improve the overall guest experience.We truly hope to have the opportunity to welcome you back in the future.Warm regards,Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience with us.We're delighted to hear that you enjoyed the breakfast and service, as well as the beautiful views from our pool area. We appreciate your note about the water temperature and limited sunlight in the afternoon — this is valuable feedback, and we will take it into consideration as we look for ways to improve our guest experience.We're also glad you found our location convenient for exploring the northern part of the city. Whether it's seen as a peaceful retreat or a quieter alternative to the city center, we hope it added something special to your stay.We truly appreciate your visit and hope to welcome you back again soon!Warm regards,Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Dear Valued Guest EUIJIN,Thank you very much for choosing Boton Blue Hotel & Spa and for sharing your lovely feedback.We’re so glad to hear that you enjoyed your solo retreat and found the suite room spacious and comfortable. It’s wonderful that you made use of the outdoor seating area to relax during the early mornings and evenings — it's one of our favorite spots too!Our team is especially happy to know that their warm welcome and helpful service made a positive impression on you. We truly appreciate your helpful advice regarding transportation and distance, as it may assist other travelers as well.We're honored by your kind words and would be delighted to welcome you back for another peaceful stay on your next visit to Nha Trang.Warm regards,Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Dear Mr/Ms, on behalf of the Boton Blue hotel &spa team, I would like to thank you for selecting and using our services during your stay in Nha Trang. I am glad to learn that you are comfortable and enjoying your stay at our hotel. Your compliment motivates us to maintain and enhance our service every day. I eagerly await your return for an upcoming vacation. Thank you once more for your nice feedback.

رد من مكان الإقامة: Dear Mr/Ms, on behalf of the Boton Blue hotel &spa team, I would like to thank you for selecting and using our services during your stay in Nha Trang. I am glad to learn that you are comfortable and enjoying your stay at our hotel. Your compliment motivates us to maintain and enhance our service every day. I eagerly await your return for an upcoming vacation. Thank you once more for your nice feedback.

رد من مكان الإقامة: Dear Valued Guest,이용해 주셔서 감사합니다.숙소가 깨끗하고 얼리 체크인 덕분에 편안한 시간을 보내셨다니 기쁩니다. 또한, 저희 직원들의 친절한 서비스에 대해 좋은 말씀을 남겨주셔서 감사합니다.소화기의 오작동 벨 소음으로 불편을 드린 점 진심으로 사과드리며, 이 문제는 즉시 점검하고 해결하여 향후 다시는 이런 일이 발생하지 않도록 하겠습니다.다시 한 번 소중한 피드백 주셔서 감사드리며, 다음번 방문 때는 더욱 편안한 경험을 제공할 수 있도록 노력하겠습니다.감사합니다.Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to provide us with your detailed feedback. We sincerely apologize for not meeting your expectations during your stay at Boton Blue Hotel & Spa.We understand that the location was not as convenient as you had hoped, and we apologize for the added inconvenience of transportation costs to and from the city center. We will certainly take your comments into consideration as we continue to improve our services for our guests.We also regret the confusion regarding our "1 line" service to the beach and the miscommunication regarding the island tour bookings. We strive to provide clear and accurate information to all of our guests, and we apologize for any misunderstandings that occurred during your stay.Regarding breakfast, we appreciate your feedback and will review the variety and quality of offerings to ensure they meet the standards that our guests expect.We’re pleased to hear that you enjoyed the quiet location, rooftop pool, and spa area. However, we deeply regret that the overall experience did not meet your expectations of a five-star experience.Your comments are invaluable to us, and we will use them to improve our service moving forward. We hope you’ll consider giving us another opportunity to provide you with a more satisfying experience in the future.Warm regards,Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Dear Valued Guest - Mr. Laroy,Thank you for sharing your wonderful feedback! We're thrilled to hear that you had a perfect bathtub experience. We always strive to provide the best comfort for our guests, and we're glad to know that this element of your stay exceeded your expectations.We look forward to welcoming you again soon for another relaxing stay.Warm regards,Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Уважаемый гость, Сергей В. Титов,Благодарим вас за замечательный отзыв! Мы рады узнать, что вам понравились наш бассейн, завтрак, сауна и прекрасный вид из вашего номера. Для нас всегда приятно, когда наши гости наслаждаются отдыхом в нашем отеле.Мы понимаем, что расположение отеля может быть не идеальным для всех, особенно в плане удаленности от центра города и пляжа. Ваши замечания ценны для нас, и мы продолжим работать над улучшением общего качества обслуживания.Мы надеемся, что у нас будет возможность вновь приветствовать вас в будущем.С наилучшими пожеланиями,Команда Boton Blue Hotel & Spa

رد من مكان الإقامة: Dear Valued Guest,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you enjoyed your 5-day stay, including the food, sauna, pool, and the comfort of your room. Your satisfaction is our top priority, and it’s wonderful to know that you had such a pleasant experience.We also appreciate your lighthearted comment about the local sounds. While the peaceful setting is one of our strengths, we understand that some early morning noises might be unexpected. We hope this didn’t disrupt your overall stay too much.Thank you again for choosing Boton Blue Hotel & Spa. We hope to welcome you back soon for another relaxing experience.Warm regards,Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Dear Valued Guest,Thank you for sharing your experience with us. We’re delighted to hear that you found our hotel, service, and staff to be excellent, and that you enjoyed the beautiful view and our shuttle service.We do understand your concerns regarding the pool temperature and the distance from the city center. Your feedback is important and will be taken into consideration as we work to improve guest comfort and convenience.We truly appreciate you staying with us for 9 days and hope to welcome you back again in the future for an even better experience.Warm regards,Boton Blue Hotel & Spa Team

رد من مكان الإقامة: Dear Valued Guest,Thank you so much for your fantastic feedback! We're thrilled to hear that everything was perfect during your stay, especially the pool and sauna. It’s wonderful to know that we exceeded your expectations.We can’t wait to welcome you back for another amazing stay at Boton Blue Hotel & Spa. See you soon!Warm regards,Boton Blue Hotel & Spa Team