13/1/c, Bakers Farm, Mahagasthota, Nuwaraeliya, Nuwara Eliya, Central Province, 22200, Sri Lankaعرض تفاصيل الفندق
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1 ليلة
تقييمات الضيوف Villa Mount Royal
8.1/10
جيد جداً
26 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.1
المرافق8.1
الخدمة8.1
النظافة8.1
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جميع التقييمات(26)
تقييمات إيجابية(23)
تقييمات مع صور / فيديو(2)
تقييمات سلبية(3)
Shweta L
غرفة ديلوكس، حمام خاص، إطلالة على الجبل(سرير مزدوج)
تم التسجيل الوصول سبتمبر 2024
أزواج
5 تقييم
10/10
متميز
تم النشر في 24 يناير 2025
Villa Mount Royal is conveniently located, offering easy access to Nuwara Eliya's main attractions, such as Gregory Lake, Hakgala Botanical Garden, and the tea plantations. Despite its proximity to town, it feels wonderfully secluded, making it an ideal spot for relaxation. The rooms are spacious, tastefully decorated, and equipped with modern amenities. I particularly appreciated the large windows that showcased the surrounding natural beauty – waking up to misty hills was truly magical! The beds were comfortable, and the bathrooms were spotless, with a supply of hot water to beat the chilly weather. The villa has a cozy common area with a fireplace, perfect for unwinding after a day of sightseeing. The garden is well-maintained, providing a peaceful spot to enjoy your morning tea or coffee. Free Wi-Fi was available, though I recommend disconnecting for a while to soak in the tranquility of the setting. The on-site restaurant served delicious, freshly prepared meals. Their Sri Lankan breakfast was a highlight – hearty, flavorful, and made with love. The staff was accommodating to dietary preferences, ensuring a delightful culinary experience. Villa Mount Royal is a perfect choice for those seeking a blend of comfort and natural beauty in Nuwara Eliya. Whether you're a couple looking for a romantic getaway or a family in need of a peaceful retreat, this villa ticks all the boxes.
ترجمة
Sylvain Jean Marie
غرفة ديلوكس، حمام خاص، إطلالة على الجبل(سرير مزدوج)
تم التسجيل الوصول نوفمبر 2024
عائلة
3 تقييم
2.0/10
تم النشر في 1 يناير 2025
Horrible place to stay
ترجمة
مستخدم نزيل
غرفة ديلوكس، حمام خاص، إطلالة على الجبل(سرير مزدوج)
Dining area was too much smell near the kitchen and everywhere
ترجمة
Chee Keong
تم التسجيل الوصول نوفمبر 2024
أزواج
4.0/10
تم النشر في 26 ديسمبر 2024
To give the benefit of doubt to the property we checked in on Christmas Day and checked out the next day. The access road to the property was a narrow and steep dirt road that was quite difficult to drive on. Hopefully this is only a temporary situation. The staff were friendly and helpful when we arrived. But everything went downhill from that point onwards. The lights along the narrow corridor leading to the room was not working and despite informing the staff they were not rectified. We had to walk to our room using our handphone lights to see the keyhole to open our room door. Most of the power points in the rooms were not working and the Wifi sucks. There was no shower gel for the shower and we had to use a poorly packed hand soap for the shower. There was a party in the attic above our room and the thumping on the floor went on till late into the night. To make matters worst the ceiling light was flickering through out the night despite it being switched off as if it was syncing with the thumping upstairs. We were told that breakfast will be served at 7 am in the morning but when we went downstairs at 7.15 am there was no breakfast and we had a hard time communicating with the staff at the kitchen that we are supposed to have breakfast. I won't go into the details of the so call American Breakfast promised. As I have said at the beginning perhaps it was because of the Christmas period and there is a shortage of staff.
ترجمة
Chalsea
تم التسجيل الوصول أكتوبر 2024
غير ذلك
10/10
متميز
تم النشر في 7 نوفمبر 2024
Hotel staff were very accommodating beautiful view
Very friendly staff; beautiful and clean hotel; great view
ترجمة
مستخدم نزيل
تم التسجيل الوصول أكتوبر 2024
غير ذلك
8.0/10
جيد جداً
تم النشر في 23 نوفمبر 2024
An amazing property overlooking farm land, misty greenery and an old school. This place has everything you could need during your stay. Also the comfiest beds in Sri Lanka and well furnished rooms. Vnod is a lovely host too. I highly recommend staying here
ترجمة
44Vanessa
تم التسجيل الوصول يوليو 2024
أزواج
2.0/10
تم النشر في 30 أغسطس 2024
This hotel is not as advertised and the description urgently needs to be updated. The facilities and services listed are not available and the rooms are in need of urgent repair. Things were either broken or did not work. The staff tried to assist but were unable to resolve the issues.
ترجمة
رد من مكان الإقامة: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team.
Cedric
تم التسجيل الوصول فبراير 2024
رحلة مع الأصدقاء
8.0/10
جيد جداً
تم النشر في 24 مارس 2024
Its a property about 7 km away from town. Its a beautifully built property . As i understand it has 6 rooms, and a pool table in the loft. Great staff. There is no lift but its not an issue. There are small things they need to see to. Like salt and pepper shakers ( rather than sticking your fingers into the salt/pepper jar. ) there are no tissues in the room/bathroom. No hand washers - but lovely towels. The scenery from the small restaurant is amazing. This is place i may stay at again
ترجمة
Dara_buk
تم التسجيل الوصول مارس 2024
أزواج
6.0/10
تم النشر في 14 أبريل 2024
We usually stay in chain hotels but based on reviews decided to stay here for a change and felt it was a mistake. Stayed for two nights and had very inconsistent experience. The location is bit away from city and next to tea plantation. The last 150M road is in bad shape. The check-in was fine. We had booked room with double bed, but the one we got had extra bed and no space to move around. We asked them to remove and they said they will do it tomorrow, that tomorrow never came. The Balcony was facing roof of another house blocking the view. We asked if we can get something with better view, the answer was again "tomorrow", which never came. What we liked was taking walk in tree plantations in the evening as those were next door. The listing mentioned tea/coffee maker in the room and also Air conditioning which was missing. while we didn't require it, there was a heater. When we asked for tea/ coffee maker, first it was refused, but after pointing out that they have it in their listing, they served tea, Had to follow up even for Water Bottles which were supposed to be provided daily. The food was good. You need to pre-order and they make it, not everything is available every day so be ready to make adjustments there too. The shower is nightmare, pressure was inconsistent and water will suddenly get cold and suddenly too hot. Not sure if this was based on someone else using shower at the same time. Overall based on our habits of staying at Chain Hotels, we will prefer to not opt for such options in future.
ترجمة
رد من مكان الإقامة: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team.
Exploration497493
تم التسجيل الوصول مارس 2024
أزواج
6.0/10
تم النشر في 1 أبريل 2024
This place could be good but too many things let it down. On arrival we showered only to flood the bathroom, this was disappointing but the staff were very attentive, changed rooms for us when it couldn’t be fixed, then shifted us back a little later as it was rectified. And it is the best room in the place. But, no flyscreens or air conditioning makes for very disrupted nights. On the second night we left the room door open (we were the only guests) to remove the stuffiness. Breakfast was terrible, with the fruit looking like the leftovers from the previous day. I understand places are struggling but certain basics can’t be overlooked.
ترجمة
رد من مكان الإقامة: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team.
CRISTINA N
تم التسجيل الوصول فبراير 2024
عائلة
8.0/10
جيد جداً
تم النشر في 7 مارس 2024
If you plan to visit Nuwara Elyia then Villa Mount Royal is a must. Such a peaceful & beautiful place, just a few yards from the Pedro Tea Plantation. We stayed 6 nights at this location and made o lot of trips in the tea fields. The staff is very friendly, always willing to help with anything we needed during our stay,. The room was very clean and the breakfast excellent. We wanted to have Sri Lankan breakfast and were spoiled every day with local specialties. Thank you for the beautiful days we spent here.
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
priyanth1994
تم التسجيل الوصول يناير 2024
مسافر منفرد
10/10
متميز
تم النشر في 18 فبراير 2024
Perfect stay, with good views of Nuwar Eliya and friendly service who show great hospitality and are always happy to help out if you need any help. You also have a pool table on the top floor and heating in case it gets cold during the night. Will definitely return to this place for my next Sri Lanka visit!
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
Dominique R
تم التسجيل الوصول ديسمبر 2023
أزواج
10/10
متميز
تم النشر في 8 يناير 2024
We really enjoyed our stay at Villa Mount Royal! The rooms were clean and comfy, and the shower was excellent! The staff were all very friendly and attentive, and happy to help us out with anything we needed during our stay.
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
Marion C
تم التسجيل الوصول نوفمبر 2023
أزواج
10/10
متميز
تم النشر في 4 ديسمبر 2023
Super hôtel! Accueil chaleureux et sympathique! Le staff est vraiment bienveillant. Super petit dej! Très bien situé à 5 min du centre ville, Et très propre! Merci, On a adoré, On recommande vivement!
ترجمة
رد من مكان الإقامة: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team