لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع9.6
المرافق9.6
الخدمة9.6
النظافة9.6
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(22)
تقييمات إيجابية(19)
تقييمات مع صور / فيديو(7)
تقييمات سلبية(3)
DavidSW1
تم التسجيل الوصول يناير 2025
عائلة
10/10
متميز
تم النشر في 9 فبراير 2025
Congratulations to the staff, management and owners as Velaa continues to make one feel relaxed, pampered, lucky and grateful for being there. This was our fourth visit in four years and the staff tend to be familiar as well as excellent at showing one what is available to do. The staff all say that the owner looks after them so well, which in turn means they look after their guests with a sense of generous pride. Every building and facility on the island is beautifully built and maintained down to details that show the entire place is intended to be a wonderful experience rather than just a commercial operation. Thank you to everyone at Velaa, we had a marvellous holiday, again.
ترجمة
رد من مكان الإقامة: Dear David, It is always a pleasure to welcome you back to Velaa, and we truly appreciate your kind words. Knowing that our team’s dedication and attention to detail continue to make each visit special is incredibly rewarding. Your recognition of the care and pride that go into creating this experience means a lot to us. We are delighted that Velaa remains a place where you feel relaxed and well looked after. We look forward to welcoming you again for another exceptional stay. Best regards, Wayne Milgate General Manager Velaa Private Island Maldives
مستخدم نزيل
تم التسجيل الوصول أكتوبر 2024
رحلة مع الأصدقاء
10/10
متميز
تم النشر في 29 نوفمبر 2024
Our stay at Velaa Private Island was nothing short of exceptional. From the moment we arrived, we were treated with the highest level of care and attention. Hana greeted us at the airport, escorting us to the private lounge and offering us hot beverages while our seaplane was being prepared—a thoughtful and welcoming touch. Upon arrival at the island, Azil was there to meet us at the jetty with a warm welcome. Our butler then took us to our room, giving us a tour and ensuring we were comfortable. The room was stunning, and we thoroughly enjoyed every moment spent there. Special thanks to Mode, who went above and beyond to assist us and show us around the island, making sure we had the best possible experience. We also appreciated the kindness and helpfulness of the girl at the restaurant (whose name I unfortunately can’t recall) – her service was outstanding. Overall, our experience at Velaa Private Island was unforgettable. The attention to detail, impeccable service, and beautiful surroundings made for an excellent stay, and we can’t wait to return. Highly recommended!
ترجمة
Sightseer42925477924
تم التسجيل الوصول سبتمبر 2024
عائلة
10/10
متميز
تم النشر في 26 أكتوبر 2024
We were in Vella in February, the weather was beautiful, every day we had a cocktail on the beach under a palm tree right at noon and looked at this magnetic ocean. The hotel is a beautiful maintained jungle, the sand is white and fine, the restaurants were unique, the service was impeccable, and the children's club amused our child so much that we only saw him in the evening. In the evening at the restaurant, on the beach, there was a spectacular program, with beautiful decoration and incredible cuisine... For a long time after we got home, my thoughts drifted to Velaa, I think a part of me stayed there waiting for me…
ترجمة
رد من مكان الإقامة: Dear Sightseer, Thank you so much for sharing such a lovely review. We are absolutely thrilled to hear that you and your family had such a special time at Velaa. It’s wonderful to know that you embraced the island’s natural beauty, from its pristine white-sand beaches to its lush greenery. We’re equally delighted that you all enjoyed our restaurants, attentive service, and the Lha Velaa Kids Club, which added to the joy of your stay. Creating unforgettable experiences is at the heart of everything we do, and your thoughtful feedback encourages us to keep striving for excellence. We look forward to welcoming you and your family back for even more cherished moments in the future. Warmest regards, Wayne Milgate General Manager Velaa Private Island Maldives
yvette247
تم التسجيل الوصول مايو 2024
أزواج
10/10
متميز
تم النشر في 3 يونيو 2024
Magical 2 week break. Beach bungalows were beautiful. Amazing value for money. Food was a buffet not brilliant for vegans but overall very good. Staff were lovely. Always so eager to make our holiday perfect. Shame beach bar had no beach but an amazing holiday all round .
ترجمة
6/14
رد من مكان الإقامة: Dear Yvette247, Thank you for sharing your fantastic experience in the Maldives. However, it appears there might have been a mix-up with the resort location mentioned in your review. While we are glad to hear about your wonderful experience elsewhere, should you ever plan to visit Velaa Private Island in the future, we would be delighted to welcome you and ensure your stay with us is equally memorable. Warmest regards, Wayne Milgate General Manager Velaa Private Island Maldives
Olfi E
تم التسجيل الوصول أبريل 2024
عائلة
10/10
متميز
تم النشر في 6 مايو 2024
Fantastic experience! The Ocean Villa was exceptional, service and private butler fast and effective! Ali thank you! Amenities of the best quality… We tried most of the activities and we had tones of options! Scuba diving and sea-bob snorkeling gave us the best of memories! What a colorful world under the sea… Only the weather let us down… two days of raining but still in this hotel we had plenty of stuff to keep us pleasantly busy… The treatments in the spa and wellness center GREAT! Promise to return in the near future
ترجمة
6/8
رد من مكان الإقامة: Dear Olfie, Thank you for taking the time to share your fantastic experience at Velaa Private Island. We are thrilled to hear that you found your stay exceptional and that our service, along with your dedicated butler Ali, exceeded your expectations. It is wonderful to know that you were able to experience a variety of activities during your stay, which left you with unforgettable memories of Velaa. Despite the occasional rainy weather, we're delighted that you found plenty of enjoyable options on the island to keep you occupied and relaxed. Our Velaa family works hard to provide a serene and invigorating experience for all our guests, and it's gratifying to know that we succeeded in delivering that for you. We appreciate your kind words and your promise to return in the near future. It would be our pleasure to welcome you back to Velaa for another memorable stay. Warmest regards, Wayne Milgate General Manager Velaa Private Island Maldives
مستخدم نزيل
تم التسجيل الوصول أبريل 2024
غير ذلك
2.0/10
تم النشر في 2 مايو 2024
We went to Velaa and got an unpleasant first impression from one of the staffs saying "try to get more tips from her". It was truly a very sad thing to see.
ترجمة
مستخدم نزيل
تم التسجيل الوصول مارس 2024
غير ذلك
4.0/10
تم النشر في 23 أبريل 2024
I have stayed at quite a number of luxury hotels and resorts in Asia, and have had a fair share of experience on butler service. Disappointedly, I think my stay at Velaa is one the most frustrating experience I have ever had, considering the room rate is over USD $3000 per night. My disappointment can be summarized as follows: 1) I visited the main restaurant - Athiri for dinner on 17 Nov. There was a billing mistake and I was charged for something that should not be charged. This set the tone of the stay and revealed the carelessness among the staff members. 2) The butler appeared to be not well-trained. I transferred from Cheval Blanc Randheli to Velaa on 17 Nov 2023, and upon check in, I already felt the butler service was not up to my expectation. The service style was so sloppy and inattentive that it seemed there was not much training offered, regarding proper butler service that is up to the standard of a Forbes five-star hotel. For instance, i) Before my check out, I asked my butler to pack the luggage for me. After packing, he took my luggage to the front office. After he took my luggage away, I discovered that he actually did not pack any of the clothes in my wardrobe (on the left side of the bedroom), and they were all still in my wardrobe! This showed how careless the butler was, even when packing was one of his most basic job! I immediately contacted him and told him about this mistake, but he attempted to blame me instead. He said that during unpacking, he only placed my clothes in the wardrobe on the right side of the bedroom, and it was my fault for not telling him that some clothes were in the left wardrobe! As a butler, isn't his job is to do a thorough check of the wardrobes during packing? And to be honest, I placed the clothes in the left wardrobe after bathing (the night prior) by myself (instead of calling the butler to do so) was because I already got the impression that the butler was not very good at his job, and I did not want to disturb him at night by calling him to come to my villa just to place my clothes in the wardrobe. So, in the end, my mercy act of "not giving extra for the butler to do" actually became the reason the butler blamed me for his mistake! How ridiculous is this? It was so shocking to me that for my room costing over USD $3000 per night, the staff would blame the guest in such a manner! Again, this reinforced my statement that there was inadequate customer service training offered to staff at this resort. In contrast, my butler at Cheval Blanc Randheli actually searched my villa thoroughly during the packing process to make sure he had left nothing behind. ii) On the afternoon of 17 Nov 2023, I wanted to go for snorkeling for a while in the ocean in front of my villa. I was not a good swimmer, so I informed my butler about this so that he could check on me and make sure no accident would happen to me. He just did not appear to be interested in this job and did not particularly want to help m
ترجمة
مستخدم نزيل
تم التسجيل الوصول مارس 2024
عائلة
10/10
متميز
تم النشر في 1 أبريل 2024
We spent an amazing week on that island. Food, service, people, accommodation, activities were 10 out of 10. I can not find a thing that was not ok. There is so much to do: squash, tennis, paddle, beach volleyball, football, basketball, badminton, gym… they have two exceptional spa centers with tons of different treatments. We stayed at the island villa which, upon arrival, left us speechless. Private pool, private beach, two chill areas… Restaurants are so good that I would give them a michelin star. Our butlers, Mode and Haleem, were extremely kind. I have not met so kind people before, they did the impossible, possible. I would highly recommend visiting this gem if you are travelling to Maldives. You will not be disappointed, believe me!
ترجمة
Pablo s
تم التسجيل الوصول يناير 2024
أزواج
6.0/10
تم النشر في 16 فبراير 2024
Over priced for what it offers and comparing to onther fiver star hotels in Maldives. Very inflexible about early check in/out, regular food, dirty gym, bad AC at the gym. Delayed flights. My experience in another resorts were the better..
ترجمة
DavidSW1
تم التسجيل الوصول يناير 2024
أزواج
10/10
متميز
تم النشر في 10 فبراير 2024
Everything works on this island - the villas, the ways of eating, the sports, the smiles and the willingness. With such high ambitions and standards a visitor here can have a very busy but deeply peaceful time. Hats off to the management, the butlers, groundsmen, housekeepers, cooks, barmen, gym instructors, diving instructors, boat crews, laundrymen, spa therapists, technicians and apologies for the skills I over-looked - you run the island like a ship at sea with such skill. Congratulations to the owner too - Velaa is a triumph.
ترجمة
رد من مكان الإقامة: Dear DavidSM1, It's wonderful to hear of your recent stay with us and a pleasure to read of your experience! Having a collection of only 47 villas ensures that each guest experiences the island as their own private paradise. Where we take great pride in providing our guests with the widest range of activities and amenities seen in any resort across the Maldives. A feat we couldn't hope to achieve without each and every one of our Velaa Family members, so I will be sure to personally pass on your kind words to our team who I'm sure will be delighted to hear that they were able to make your stay such a memorable one. We thank you for choosing to stay at Velaa, should you find yourself dreaming of our pristine beaches and swaying palms, we warmly invite you back for another holiday! With my best personal regards, Wayne Milgate General Manager Velaa Private Island Maldives
مستخدم نزيل
تم التسجيل الوصول يونيو 2023
غير ذلك
10/10
متميز
تم النشر في 30 يوليو 2023
Это была одна из лучших поездок. И это один из самых лучших отелей. Очень рекомендую новый аюрведический центр. Ольга профессионально подскажет выбор услуги. Ирина сделает вам лучший лечебный массаж. Спасибо огромное.❤️
ترجمة
6/10
رد من مكان الإقامة: Dear Vetonika_malkondueva, Thank you for taking the time to share this wonderful feedback from your recent stay with us! Having only been unveiled recently, I'm especially pleased to hear that you enjoyed discovering our Wellbeing Village and the specialist Ayurvedic and Osteopathic experiences available at Eveylaa Wellbeing. Any new experience is not complete without a friendly and accommodating face to greet you on arrival, so it will be a delight to share with both Olga and Irina that your journey was made that much more memorable by their service. I would like to thank you once again for sharing your experience and should you ever find yourself missing our pristine beaches, turquoise lagoon and exceptional services, I warmly welcome you back and look forward to your return. With my best personal regards, Wayne Milgate General Manager Velaa Private Island Maldives
مستخدم نزيل
تم التسجيل الوصول يونيو 2023
غير ذلك
10/10
متميز
تم النشر في 4 يوليو 2023
Maldives is a place we have longed for a long time but spending our 10th yr anniversary at Velaa Private Island was more than we dreamt. The hospitality was the amazing, I mean, where else will you have your table wiped at every drop from of water or spill from your food while eating at one of the restaurants (Tavaru). Our butler was truly a call away at "any time". They even had a pillow menu to choose the type of pillow you want when the down pillow they had was already dreamy. They were very thoughtful and had an amazing surprise for us well decorated with flowers, champagne and their well wishes for us. We absolutely loved our experience there and we look forward to our next visit at one of their beach houses with our kids.
ترجمة
رد من مكان الإقامة: Dear bunmij2022, It is a true pleasure to hear from you about your recent stay with us here at Velaa. We pride ourselves on the finer details that make each experience on our shores that much more memorable. Whether it be the thoughtful service in our restaurants or a curated menu of pillows in our villas. It's wonderful to know that our Velaa Family were able to make your 10th Anniversary extra special. Thank you once again for choosing to stay at Velaa Private Island Maldives, I very much look forward to welcoming you and the rest of your family back to the pristine white sands and turquoise waters of our island soon. With my best personal regards, Wayne Milgate General Manager Velaa Private Island Maldives
مستخدم نزيل
تم التسجيل الوصول أبريل 2023
غير ذلك
2.0/10
تم النشر في 11 مايو 2023
80% отдыхающих - это соотечественники , каждый 2 сотрудник говорит по русски,проблем с переводом у вас не будет, на этом плюсы закончились. Наша семья отдыхали в velaa в середине апреля, до этого объехали почти все люкс на Мальдивах, рекламировать никого не буду. С таким «чудом» моя семья встретилась впервые. Бронировали 6 ночей, через сутки поняли, что нужно бежать с острова, что бы не испортить окончательно свой отдых. Претензии следующие: 1. В море плавает много мусора, на горизонте, рядом с виллой мусор. 2. Дно все в камнях и кораллах, живности нет, мы не видели, риф мертвый. 3. Персонал кивает и соглашается со всем, но решений не предлагает, типа и так нормально. 4. Детский клуб один из самых худших, ребенок расшиб голову на горке, даже врача не вызвали! Сервис ! Люкс! 5. Все остальное на любителя, виллы достаточно все просто! Еда 50 на 50 , по началу удивил борщ в меню и окрошка, но потом поняли почему «ЭТО» есть в меню! На отдыхе хочется слышать не только русский мат и всё в этом духе! Не понимаю от куда такие потрясающие отзывы об этом недоотеле! Надеюсь кому то помогу не попасть на плохое настроение и деньги.
ترجمة
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2022
أزواج
10/10
متميز
تم النشر في 29 يناير 2023
This place was so amazing! Great beaches and a lot of activities, they have exotic diving experiences, a lot of water sport , electric foil surf boards , and the tandem jetovayor Private golf court , they have big tennis court with solo wall , alao brand new Paddle court and squash court , climbing wall , football pitch , yoga , meditation sessions , and amazing spa with sauna , steam room and winter room full of ice ! Was very incredible! Amazing restaurant over the water and we had the amazing pleasure of doing a private dinner in a sand bar in the mottle of the ocean ! Also we had the opportunity of staying on a romantic bungalow apart from everyone call the romantic residence! Just wow Amazing experience! Our butler ALI Very patient and super efficient, always in top of out needs day and night ! Definitely will be coming back soon 🙏❤️
ترجمة
6/10
رد من مكان الإقامة: Dear luna5star, Thank you for taking the time to share these wonderful thoughts from your recent stay with us at Velaa! It’s a great pleasure to hear that you were able to experience the many new and exciting facilities and activities we have on offer. Though we may only house 47 villas and residences, we pride ourselves on being able to showcase the best and broadest collection of water sport toys making sure there is something exciting to do each and every day. Throughout your stay, your personal Butler becomes your closest companion here at Velaa so it is truly delightful that you enjoyed Ali’s warm spirit and eager attentiveness. I will be sure to share your kind words with him and I’m sure he will be overjoyed to hear from you. Thank you once again for your feedback, myself and the team most certainly look forward to welcoming you back to our shores again soon. Wayne Milgate General Manager Velaa Private Island Maldives
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2022
أزواج
10/10
متميز
تم النشر في 31 يناير 2023
The best hotel or resort experience ever. From the moment we arrived at the international airport and were transferred to the island we felt like royalty. The restaurant experiences were out of this world. The different ambience in different restaurants was spectacular. I am 100% sure they have the best wine collection of any resort. The spa facilities and treatments were memorable. There’s actually no need to leave the villa but we felt almost obliged to because it’s all so great. We will be back soon thank you Velaa, Nazira(butler) and all the team that made our 20th Anniversary memorable. PS The photo shoot was amazing and fun
ترجمة
6/8
رد من مكان الإقامة: Dear Anthony G, It is a great pleasure to read this wonderful review from your recent stay with us. Here at Velaa, having only 47 villas lets us ensure that each guest experiences the island as their very own private paradise. We take great pride in providing our guests with a wide range of activities and amenities unseen across the Maldives. With everything from our multitude of culinary experiences to the curated selection of vintages housed in Tavaru Wine Cellar. I will be sure to personally pass on your kind words to Nazira and the rest of our Velaa family who I’m sure will be delighted to hear that they were able to make your 20th anniversary celebration such a memorable one. Thank you for choosing to stay at Velaa. Should you find yourself dreaming of our white sandy paths and beautiful greenery, we warmly invite you back for another wonderful holiday! Wayne Milgate General Manager Velaa Private Island Maldives