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The hotel was well located as we visited friends in nearby Wootton Basset - reception was courteous and efficient in our check in… we asked for a room way from the lifts and this request was delivered. The room was spacious and the bed very comfortable. Air conditioning worked perfectly given it’s been a very hot few days! Breakfast the following morning had plenty choices and tables were clean and cleared up quickly. Staff in restaurant were very efficient and courteous. Express check- in was good too. Overall a great stay and serves us well.

There was a double booking on our booked apartment but the customer service offered us another similar property which was cozy and clean. The beds were comfy, the bathroom was big and clean. We had a good night sleep in a stormy weather outside. Location was central. There was £100 online payment of deposit before sharing the self-check details, which has not been returned yet. I hope, it will be resolved soon.