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8.8/10
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ممستخدم نزيلWhen we checked in the receptionist at the front desk was so rude, it was ridiculous.
It was obvious that she did not want to be there. I know it was Valentines Day and maybe she didn't receive floweres but no reason to be rude to guest.
We checked in and asked if there were any carts and she just pointed to the door.
Mark Cluck and his wife were traveling with us and when he checke in she was just as rude to him.
On Saturday morning there was no hot water in our room or the Clucks room, and we all took cold showers.
I had breakfast and as soon as I finished eating I got sick and was in bed all day.
OH BTW one of the elevators was not working in the morning.
Sunday morning when we got up and left and there was plenty of hot water and the elevators were working fine and there was Friendly face was behind the desk.
Thanks
Steve Greenberg
ممستخدم نزيلWhile for the first time ever we stepped into the lobby of the Staybridge we were amazed with how nice and well decorated this hotel was and after checking into our room we never realized that our nightmare would just begin. Our room key would not open any of the ext. doors for outside entry so we asked the clerk what was wrong and she said there was a problem with the door so she would have maintenance check it out and in the meantime she issued us a temp. key card that worked but it expired that evening and no longer worked and once again we got locked out while holding bags of groceries and merchandise from Walmart and we had to walk all the way around the bldg. carrying our stuff to come in thru the front entrance. Then, when I used the DOVE hand and face cream in the bathroom to apply to my body it had a horrible odor of being rancid and had to immediately wash it off. Angry, we decided to leave your hotel and spend the next 3 days at the Best-Western hotel next door, whereas we had no problems, issues or uncomfortable issues. Sadly, this was our very FIRST EVER stay at the Stay bridge Suites and most likely our last!
ممستخدم نزيلStayed here for move in day at TCU. The price point and proximity to campus was nice. Room felt a little run down with chipped up baseboards and a ripped lampshade, things like that. The walk in shower was roomy and water pressure was good, though there's no door to the shower, just a half glass wall. No maid service (stayed 2 nights). Second night the air conditioner started making a loud, consistent machine noise in the wall, which made it hard to sleep. Wasn't the cleanest room ever upon check in, nor was it the worst I've seen
ممستخدم نزيلMy daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
RRomain SCAGLIAلقد شعرنا بخيبة أمل كبيرة في العموم مع هذا الفندق. على الرغم من أننا لسنا مطالبين للغاية أو شديدة الانتقاد، إلا أننا تراجعنا على عدة نقاط. لذلك ، حصلنا على غرفة مريحة ونظيفة مع جميع وسائل الراحة. بما أن السرير كان مريحا جدا ، كنا نشعر بخيبة أمل. الإفطار كان جيدا جدا.
عند وصولنا تم إبلاغنا بضرورة عدم توفر حوض السباحة بسبب الصيانة. وذهبنا إلى غرفتنا، وللأسف تم تجهيز سرير الإقامة دون أن يلاحظ الموظفون الضيوف السابقون غرامة على المفروشات. عند وصولنا تم إعلامنا بأن حوض السباحة غير متاح، وذلك بسبب الصيانة. لا يتم إغلاق المغسلة في الغرفة، والحمام. كان لدي شعور غير سارة بالاستلقاء على الأواني المبللة.
موظف الاستقبال أعطانا غرفة أخرى بلطف ، لكن دون تقديم اعتذار.
بعد ذلك كان هناك عدة شروط غير مريحة صغيرة أخرى، مثل عدم وجود تكييف في الحمام، لا يوجد نعال للوافل أو أكواب عند الإفطار، وأكثر من ذلك.
وفقا لأحدث بيانات الـ 12 شهرا من Trip.com، يبلغ متوسط سعر فندق 3 نجوم في فورت وورث لهذا الأسبوع € 225 لليلة الواحدة. أما بالنسبة للفنادق ذات 4 نجوم، فيبلغ متوسط السعر € 593 لليلة الواحدة. وإذا كنت تبحث عن تجربة فاخرة، فتبلغ تكلفة الفنادق ذات 5 نجوم في فورت وورث هذا الأسبوع عادة € 389 لليلة الواحدة.
كم تكلف الفنادق في فورت وورث لليلة الواحدة خلال أيام الأسبوع؟
استنادا إلى أحدث بيانات الـ 12 شهرا من Trip.com، يبلغ متوسط سعر فندق 3 نجوم في فورت وورث خلال أيام الأسبوع € 245 لليلة الواحدة. أما بالنسبة للفنادق ذات 4 نجوم، فتتوقع دفع حوالي € 488 لليلة الواحدة. وإذا كنت تبحث عن إقامة فاخرة، فإن تكلفة الفنادق ذات 5 نجوم في فورت وورث عادة تكون € 387 لليلة الواحدة خلال أيام الأسبوع.
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