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Quite a convenient location within walking distance to White House. The hotel did not want to supply a kettle but finally did provide one as the phone in the room wasn’t working. The Italian restaurant there does serve some good food.

Our recent stay at the Residence Inn Washington, DC National Mall was fantastic for our group of 6! The One Bedroom Two Queen Suite with Sofa Bed provided plenty of space for everyone to stay comfortably. The suite was perfectly sized with two queen beds in the separate bedroom and a queen-sized sofa bed in the living area. The spacious layout allowed all six of us to move around comfortably without feeling cramped, especially with the separate living and sleeping areas. Location: 5/5 - Prime spot near the National Mall Cleanliness: 5/5 - Everything was spotless and well-maintained Service: 5/5 - Staff was accommodating Facilities: 5/5 - All amenities exceeded expectations The suite proved to be an ideal choice for our group of 6. The queen-sized beds, including the sofa bed, provided comfortable sleeping arrangements for everyone. The living area offered enough space for us to gather and socialize, making it a perfect base for our DC adventure. For anyone traveling with a group of 6, I can confidently say this suite configuration works great, offering both comfort and convenience in an excellent location.

Booked this hotel with the understanding there is an option for buffet breakfast at $10/person as stated in trip.com. Request for this at check-in but hotel declined stating that they only serve ala-carte breakfast. Called trip.com support to resolve issue. However, trip.com unable to solve issue and offer to compensate with trip coins instead and the value of trip coins offered is for 1 person instead of 2 persons as booked for this room. One of the 2 bedside lamps is not in good working condition - light goes out when there is vibration/contact with the lamp. Reported to front desk but the fix was no good. Problem recurred intermittently. A bit of mould on bath tub grouting.

By far the worst JW Marriott 'experience' I've had. The elevator system was terrible, often times waiting for 20-30 mins for the elevator, and when it arrives, it's already full, having to wait for other elevators. This elevator system need to be reprogrammed. The fitness center was close and there was no notice anywhere that it was closed. I called the fitness center to ask if the fitness center has moved, the front desk responded I can go to the Westin Hotel fitness center, which was 1 mile away. One evening the fire system went off and we were told to evacuate the hotel, as we were walking down the stairs, they notified it was a false alarm. The location is great, but I will not stay here again.