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Our recent stay at the Residence Inn Washington, DC National Mall was fantastic for our group of 6! The One Bedroom Two Queen Suite with Sofa Bed provided plenty of space for everyone to stay comfortably. The suite was perfectly sized with two queen beds in the separate bedroom and a queen-sized sofa bed in the living area. The spacious layout allowed all six of us to move around comfortably without feeling cramped, especially with the separate living and sleeping areas. Location: 5/5 - Prime spot near the National Mall Cleanliness: 5/5 - Everything was spotless and well-maintained Service: 5/5 - Staff was accommodating Facilities: 5/5 - All amenities exceeded expectations The suite proved to be an ideal choice for our group of 6. The queen-sized beds, including the sofa bed, provided comfortable sleeping arrangements for everyone. The living area offered enough space for us to gather and socialize, making it a perfect base for our DC adventure. For anyone traveling with a group of 6, I can confidently say this suite configuration works great, offering both comfort and convenience in an excellent location.

I stayed at this hotel during the Christmas holiday, and it was a fantastic experience. The location is excellent — very close to the White House, with plenty of restaurants nearby. What I really appreciated was the daily cleaning service, which was always done thoroughly. The restaurant on the first floor was also impressive, with food and service comparable to a fine-dining restaurant. Everything about this hotel was perfect the location, cleanliness, and friendliness of the staff. If I visit Washington again, I will definitely stay here again.

It was an overall worthwhile and satisfactory experience. There was one incident though where I requested for a cab service to DCA on the night before I checked out. There was no reservation made. It’s quite disappointing but it nevertheless worked out for me since I had other means. But had I not, I would have thrown a fit! At the very least they should have reconfirmed with me at the time I checked out if I still needed the cab service. Apart from this, all else was great- the food choices for breakfast, even the coffee and tea options. Location was also great since it was quite near the White House and CVS. The room was also about right size for a single occupant, clean and with adequate amenities.

Booked this hotel with the understanding there is an option for buffet breakfast at $10/person as stated in trip.com. Request for this at check-in but hotel declined stating that they only serve ala-carte breakfast. Called trip.com support to resolve issue. However, trip.com unable to solve issue and offer to compensate with trip coins instead and the value of trip coins offered is for 1 person instead of 2 persons as booked for this room. One of the 2 bedside lamps is not in good working condition - light goes out when there is vibration/contact with the lamp. Reported to front desk but the fix was no good. Problem recurred intermittently. A bit of mould on bath tub grouting.

The hotel is located fairly near Union station, however there is a massive problem with homeless people hanging around outside. Overall, the rooms are clean if not a little dated. We had a question over credit card charges. Our family booked the room online with Trip and the hotel preauthorised our card $340 dollars, on arrival charged $200 dollars deposit and then took a further $190 for some reason until o removed the authority on the card. A two night stay is equal to $740 dollars while we wait for refunds. The hotel could do more to make sure dangerous homeless do not wait around outside, and when there was a problem in my last night outside the security disappeared. If you want a bolt hole in Washington DC this is okay, for a family friendly environment due to problems outside and charging issues this is not the place to visit

The hotel has a good location in DC. We spent four days in the hotel, and we explored the central part of DC (National Hall, Washington Monument, White House, Capitol Hill, and many Smithsonian Museums) by walk (all less than 30-minute walk, which is reasonable) most of the daytimes. The front desk ladies were welcoming and friendly. One thing deserves to be complained about is that the soundproofing of the hotel was not good. We hear nextdoor’s customers talking and street car sirens. But our overall experience is good.

This was such a great discovery. Within easy walking distance of Union Station and Capitol Hill, I arrived after midnight, but the 24 hour concierge was on hand to welcome me, and quickly assist when I realised I was missing an email with door entry codes (resolved with one phone call to a 24/7 support line.) The suite itself was vast, light and airy, spotlessly clean and well equipped with mostly brand new cooking utensils, silverware, etc. All you could need from the kitchen, and a relaxing lounge area. The roof of the building boasts a pool large enough to do lengths, and the gym, shared with the Marriott Hotel next door was enormous, and well equipped with fully functioning equipment - rarely occupied by more that 6-8 others when I used it. Several local supermarkets are within 5 mins walk, and the receptionist was more than happy to let me leave my bag for the day after checkout and work from their relaxing lobby space.