مراجعاتSovotel @ Kota Damansara 8

衞生環境欠佳

1. My 1st room was too noisy due to next door (bank) renovation. After complaing to Trip.com, they moved me to another building. 2. The 2nd room has no TV, the side table lamp was not even installed, wires were dangling out from the wall. 3. I asked my towel be change daily, because after the 1st night / 2nd day, the towel was still damp even after whole day i hang it on the rack. BUT THEY DID NOT CHANGE IT. My towel was only change 2 times after complaining at the reception. 4. Checking out - Since I was at another building, the night before I'm checking out, I call the main building. I told them I'm checking out at 8am and asked them to make sure the reception in my building be ready. BUT NO. I had to call them 3 times. They told me to come to the main building during heavy morning rain. By the 3rd time I scolded them and said, I have told in advance. The buildings is 200 meters apart, there is no way I'm walking in the rain. 5. The reception at my building is not always available. The hotel expect people to call the main building and the staff at the main building expect the customers to go to the main building to sorts things out. RIDICULOUS. 6. The hotel gave kettle, but no coffee given in the room. Drinking water bottle never replenish. House keeping is non existence, I asked my room to be clean but they never did it. The only good thing about the hotel is, its location. Great access to MRT, malls and restaurants.

Nearby lot of restaurant and store. MRT station just walking station.

衞生環境都不行，吹風機也沒有，很潮很臟，挨着大路很吵

all good

The toilet not cleaning all over the toilet seat. I need to come down take the towel by myself caused the staff say can call for the towel but no one answer when go down they say they dont have enough staff so i need to bring up back by myself

The pillow stinks and the toilet water is very small.

Very convenient place for me as I use MRT to go to work everyday. No need to worry about what to eat because there are plenty of food shops nearby. Parking is on the street and has to pay MBPJ during daytime. No lift but still acceptable.

酒店在非常方便的地方，吃喝玩樂都不是問題，但酒店設施都舊了。員工非常棒,很樂意助人...

the hotel very near to Mrt Station. easy to find. everything is good for a budget hotel concept

Accidentaly buy a wrong location but they dont want to refund

Price is cheap comparing with others similar hotels! Location is good, just opposite the MRT! However, cleanliness and maintenance should the major concerns!

The booking is thru Trip.Com portal We chose her as the place's convenient & good reviews. And we decided to book 3 rooms and write it in the special request arranged all on the same floor and a nice room to us. On the 1st day, the receptionist is unable to communicate well. And realise that the Sovotel @ Kota Damansara 8 Boutique Hotel was no lift. And we checked the booking details on the portal were not really status there. Only status ' Public Area' strikes off the (Evaluator) We have assigned 3 rooms as 226, 227 & 230. After we took the luggage on the 2nd Floor, Once we entered room 230 the Aircon was not functioning properly. We need to go down to ask the receptionist and shift room 226 to 207. And room 230 is just preference of the room then ask for shift to room 208. After all settled down, then realised there is no hairdryer provided, but the room door behind had a card mention the room facilities have hair dryers. And room 227 the cups were chip, soap dispenser at room 207 in the bathroom is spoiled, only give 1 bottle of soap dispenser look like so many people use before. And the room 227 seems long time no body clean up because using our wipe tissue to wipe the side table was all dusk. And open the door the door unable to stay open need to use hand to hold it for all 3 room All above mentioned will attach the picture for your reference. After a night, we check back all the references for booking. Our to room is on the 1st floor and the standard room has a window. Very disappointed and don't know where went wrong is the Trip.com or the hotel never provide proper information to the booking portal. I'm hope to have a management to talk to me & definitely the complain I'm will put on the reviews on the trip.com portal, Google reviews all.

It was good