مراجعاتHotel Snow Peak

رد من مكان الإقامة: Dear Guest,Namaste and warm greetings from Snow Peak Hotel!Thank you for providing your valuable feedback. We apologize for any inconvenience you experienced during your stay. We will ensure our staff receives proper training to prevent similar issues in the future.I would like to clarify a few points from our end. Firstly, while we do provide basic toiletries in the room, they may not have met your expectations. We offer what is listed on our online platform. Secondly, you booked a Standard Deluxe room, but we upgraded you to a Deluxe Double room, which is a higher category. Please note that room upgrades are subject to an additional charge, which is reflected in the higher rates for different room categories online.The amount you paid at check-in was agreed upon mutually, based on the room category you received. We hope this clarifies any misunderstandings that may have arisen from miscommunication or language differences.We appreciate your feedback and will be more attentive to these details in the future. We look forward to the opportunity to serve you again.Warm regards,Prashant Rijal

رد من مكان الإقامة: Dear Valuable Guest,That sounds like a wonderful experience at Snow Peak Hotel in Pokhara! It's fantastic that you found the location convenient and enjoyed the proximity to the central bus station and the scenic park by the lake. It sounds like the staff, especially Mr. Aryal, went above and beyond to ensure your satisfaction, and the delicious pasta from the restaurant added to the overall experience. Your positive feedback will encourage them to keep up the great work. Here's hoping for clearer skies on your next visit to Pokhara! Cheers to more memorable stays at Hotel Snow Peak in the future!Thank you.

رد من مكان الإقامة: Dear MCPO,Your 5/5 rating fills us with joy! Thank you for your recent stay and amazing pictures clicked at Hotel SnowPeak. We are committed to continuous improvement and your feedback helps us immensely. Look forward to serving you soon!

رد من مكان الإقامة: Dear Mahadi Hasan Rasel,Thank you for choosing us and giving us a perfect rating. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service.

رد من مكان الإقامة: Thank you for taking the time to rate our hotel with 5 stars! We hope to have you back with us soon!

رد من مكان الإقامة: Dear Valuable Guest,Thank you so much for your wonderful feedback! It was a pleasure having you stay with us, and we hope to welcome you back again soon!Thank you.

رد من مكان الإقامة: Dear Valuable Guest,Thank you so much for your kind words! We're delighted you enjoyed your stay and that our hot showers, fresh food, and the efforts of our staff were a welcome treat after your trekking adventure! We hope to have the pleasure of welcoming you back for another stay in the future.Thank you.