مراجعاتHotel Vibra Marco Polo I - Adults Only

رد من مكان الإقامة: Dear Tricia, Thank you for taking the time to share your feedback following your recent stay at Vibra Marco Polo. While we're pleased to hear that you found our location ideal and appreciated the comfort of our beds and the quality of our showers, we're genuinely sorry to learn that your overall experience did not meet your expectations. We sincerely regret the inconvenience caused by noise during your stay. Our hotel aims to strike a balance between a vibrant atmosphere and guest comfort, and it’s clear from your comments that we fell short in your case. Your observations regarding sound insulation and door design are very helpful and have been shared with our maintenance and management teams for future improvements. We also apologize for the delay in responding to your noise complaint. This is certainly not the standard of service we aim to provide, and we will be reviewing our internal procedures to ensure a more efficient response moving forward. Your feedback regarding the pool music volume has also been noted, and we will carefully consider this to enhance the experience for all our guests. Once again, thank you for your valuable insights. We truly regret that we were not able to deliver the relaxing stay you hoped for, and we appreciate your suggestions for improvement. Warm regards, The Marco Polo Team

رد من مكان الإقامة: Dear alessiamariai2025, Thank you so much for your wonderful review! We’re thrilled to hear that you and your husband had such a fantastic first experience at Vibra Marco Polo and that Ibiza worked its magic on you both! It’s great to know you enjoyed the groovy, fun vibe of the hotel and that our team made you feel welcome and well taken care of — that’s exactly what we aim for. Making our guests feel young, free, and full of joy is the best reward we could ask for. We can’t wait to welcome you back for another unforgettable stay. Until next time — Ibiza and Vibra Marco Polo will be waiting for you! Warm regards, The Vibra Marco Polo Team

رد من مكان الإقامة: Dear NorthStar52940593607, Thank you so much for your amazing review! We're thrilled to hear that you enjoyed our great location, cool and trendy atmosphere, and that you had fun setting the vibe with your own music—sounds like a great time! It’s wonderful to know that the cleanliness, food, and drinks all met your expectations, and that our friendly staff made you feel so welcome. Your kind words truly mean a lot to us. We can’t wait to welcome you back in August for another unforgettable stay! Warm regards, The Vibra Marco Polo Team