Atour Hotels in Shanghai

Hotel : Was going to cancel my booking at this hotel after I checked-in. Coz e lift lobby of my room was filled with smoke smell. Our room was also super small (unlike what I saw online). But was impressed w e service. After I feedback e lobby smoking smell was gone immediately. The newness of e hotel made me stayed through e 6 nights. Rather small hotel. Realised that’s it’s Atour LITE on another site. Not grand. Simple. New. Clean. Small lobby. All e nice official photos shown online are just taken in a good angle, showing spacious nice decor. But in fact are just some small corners of e hotel lobby. Room: Our queen bed room was rather small. Just sufficient to open up 2 large luggage. Room is clean and new. Toilet has a separate shower and toilet bowl and wash basin and kitchenette all in 1 row. Location : Short convenient walk to Nanjing Road. Small entrance to hotel so may be difficult to find e hotel for e 1st time. Breakfast : Bought breakfast at e hotel for 2 days. Not worth e price. Spread is limited. Thou food is acceptable. Would suggest to book without breakfast and eat out. Convenient to find simple Chinese food around e hotel. Many small eateries lining e street. Or walk to Nanjing Road for bigger restaurants. Or just order food delivery. Supper : There is complimentary porridge supper with all e preserved condiments. Simple. Water bottles : Drinking water bottles are provided outside e lift lobby of each floor. So saved us lugging water from e convenient store. Rainy days : Met with thunderstorm on a few days. Hotel provided free use of umbrella and rain coat. Didi : Easy to get Didi but e small hotel lobby is in front of a small road. So Didi can’t stop and wait. Will have to be quick alighting and getting on Didi. Lift : Hotel is a preserved building. So only have 1 lift. Have to wait a while for e lift. Staff : All front desk staff are young people. Helpful and energetic. Helps with food and package delivery sent to lobby. Booking : Didn’t receive any gift as indicated on Trip.com upon booking.

A newly opened hotel embedded in a building. Rooms were clean, thoroughly prepared for. Staff here have been mostly friendly, efficient and really hardworking. Especially front desk staff Ouyang Huimin who was especially welcoming and helped us feel right at home! For those who have difficulty sleeping at night, can request for steam eye masks and ear plugs which will be promptly delivered by the robot. Bottled water is provided everyday, we loved the provided bedroom slippers too! Type C, type A and even wireless charging is made available in the rooms. Breakfast is a modest spread of Chinese / Western cuisines. Convenient to have but not a must as dishes may not suit everyone’s tastes. We did thoroughly enjoy the fresh fruits sections though - effort was made by the staff in removing watermelon seeds, thank you! The hotel also generously provides a free late night porridge supper for all guests that ensures you won’t go to bed hungry! 24-7 self service laundry is available with 2 washers and 2 dryers but the hotel really takes it up a notch by helping you wash / dry them as the laundry room is very popular. There’s a well designed system for you to leave your instructions for the staff. One thing worth mentioning is that there is NO sheltered drop off and private cars/taxis can only drop you at the roadside where you’ll have to walk in. Do take that into consideration.

Service is top notch. We’ve stayed at various hotels in China but none came close to Atour’s service. Efficient, effective, excellent. They even prepared a birthday surprise for my child and it really made him so happy. Breakfast was a good and sufficient spread with 1-3 changes every 2 days or so. Location: Just a couple streets away from the bund. We took a didi to all other locations. Room: Quite small for our family of 2A 2C. For the price we paid, we had hoped for more space. Facilities: Best laundry room any traveller can ask for - you put your laundry in, the staff was move it to the dryer/fold it for your collection when you get back. Deliveries: food is delivered to your room by the robot. Parcels are kept the front desk. Improvements that can be made: the kids were quite bored and it would have been so much better if there was something to keep them entertained. Thank you Atour for such a great stay. We will definitely be choosing to stay at other Atour hotels when we next visit China.

A nice cozy hotel in the heart of Huangpu, Shanghai. . Close proximity to Dashijie metro station. Room is comfy. A bit smaller than I'm used too but I'm not complaining. It has everything you'll need. Table with wireless charging provided too. Huge TV in the room 😁. Food at breakfast is yummy. My favourite the yogurt snack bar, scallion oil noodles 👍👍👍 and lastly the waffles. They also have a coffee and drinks bar at the lobby. what I find interesting is that they also serve evening snack from 9.30pm to 11pm we tried it on our second night 😋😋😋. They also have self laundry area which is very handy if u need to wash clothes. Last but not least staff really helpful and friendly. Would definitely stay here again when I come back to Shanghai ❤️

is a good affordable clean option for one night and if you have activities to do around the area. The most critical negative comment is that the rooms are not sound proof I could hear someone from other rooms snoring and from outside.

Solo travelled to shanghai and stayed here for quite a few nights. Aesthetic of the place is 💯 One of the things i love about this hotel was the 📍location, it was a short walk to the amazing Bund (otw there, you can get your coffee run at starbucks!), metro isn’t far and there are little food places + convenient stores like family mart nearby too! It’s also a walkable to Nanjing Road where Pop Mart and many other shops are! Another thing is the balcony - Requested to get the bigger balcony (which wont be at the highest floor but thats okay). Chilling in the early morning or just having my supper by the balcony is so nice. The construction happening right now nearby didn’t affect me incase anyone was wondering, because i’m usually out and about by then. They also offer ear plugs if it affects you! I did not book the room with the bund view, just balcony. But because the first room had issues with the TV, they transferred me to another room where you can see a small glimpse of the bund if you sit more towards railing. (I don’t know if its an upgrade or still within what i booked, but assume it should be within that i booked). The room is 303 incase anyone wants to know!~ Lastly, for anyone who needs to wash their clothes 🧺, they have a little room with a washer and dryer, free to use! They provide detergent and all too~ Anyways, overall 10/10 would recommend anyone to stay here! And thank you for a lovely stay and the little goodie bag when i checked out. Was contemplating to get this cream, but i guess i don’t have to anymore! :)

The reception officer Ms Eva was specially helpful as I don’t speak chinese helped me reach my train , flights and meeting on time will definitely stay again this service level

The front desk service was excellent. They even helped us dry our clothes, and any issues we raised were dealt with immediately. The staff were incredibly warm and attentive, and they recommended a fantastic crab roe noodle place nearby. Even during check-out, they thoughtfully offered us water. My child was so impressed, they insisted on leaving a glowing review. Highly recommend this hotel for its exceptional service!

Not far from Shanghai train station or Shanghai South (a taxi is around 20 minutes). It’s very close to the Mercedes Benz Arena and the China Art Museum. Arrived and was pleased with how calming it was in the middle of such a busy city. Checking in and out was very easy. There really isn’t any overhead lighting, a lot of natural light. Which I enjoyed. The zen like energy is great for someone like me. It’s easy to get to the Yuyuan Garden and the Bund. From the China Art Museum station it’s about 30-40 minutes. Even nearby, there’s the river and an area to shop, eat, and watch a movie. Service was fantastic. From checking out, the restaurant…just the entire staff. The restaurant is great as well. Had dinner there the first night as it was raining, I was tired and saw good reviews about it. I would go back. Overall, I would stay here again if I’m in Shanghai and have already recommended it to my friends as well if they travel down here.

It was overall a great stay. The lobby is cozy, fragrant and dimly lit with soft yellow lighting. The room is not very big but there was enough space to move around comfortably. Love the shower with instant heating and water temperature digitally displayed and the hairdryer has good wind strength. The toilet seat is electronically kept warm and wash basin tap comes with hot water, which really made a difference during cold weather. Breakfast was simple but delicious, with variety enough for a nutritious start to the day. The noodles made by the robot was unexpectedly quite tasty. The complimentary late night porridge was also a warm touch to end the day for guests. There are books spread out throughout the public spaces for guests to borrow (all Chinese books though). The location is rather convenient, about 10-15min walk to 2 metro stations, Jing An Temple Station and Nanjing West Rd station, lots of eateries nearby and a few shopping malls like Kerry Centre are also within walking distance, plus the beautiful Jing An Temple of course. Special thanks to the kind staff named Weekend (Zhou Mo) who extended complimentary late check out till 4pm in view of my late flight.