Caption by Hyatt Zhongshan Park Shanghai

I stayed at Caption by Hyatt Zhongshan Park Shanghai from September 24 to 25 for a business trip, and the experience was excellent. The room was clean, comfortable, and well maintained, with great bedding that made for a restful night. The staff were polite, patient, and very helpful, which created a welcoming atmosphere. The location is convenient for getting around the city, and the facilities are modern and practical. Although it was only a one-night stay, everything exceeded my expectations. I would gladly return and highly recommend this hotel for both business and leisure travel.

New hotel, nice lobby, good location and near metro station. The room is small. Suitable for couples and business travellers. Not suitable for families.

Amazing hotel and probably my favourite hotel by far! Location: conveniently located next to a metro station (can be a bit of a trek after getting off the metro but there’s a shortcut via the mall next to the hotel that takes you up escalators without having to take the stairs to get up from inside the station). Very close to Yuyuan Rd and a lot of different food options nearby. There’s also a couple of large malls a short walking distance away. Room & Facilities: personally really loved the interior design and layout of the room. Perfect room size for solo travellers, has all the amenities you need. The bedding and pillows are a huge plus - they are so comfy. The hotel provides two bottles of drinking water, but they tend to top up to four if you’ve used them all up. Four tea bags are also provided. The hairdryer, kettle and iron are nice brands and well kept. Reception will ask if you need toothbrush and toothpaste upon checking in, they are also topped up when housekeeping comes around. The toiletries brand used also smells really nice. Service: staff are all nice and friendly, very welcoming, no hassles at all. Only downside (not too much of an inconvenience though depending on personal preference): you need to pick up food deliveries by yourself by heading downstairs - two sets of lifts: one down to the reception and another one down to the entrance lobby. Didn’t get to try the restaurant or use the fitness room this time around but will definitely be back!!