The Ritz-Carlton Shanghai, Pudong
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The Ritz-Carlton Shanghai, Pudong

2025 Global 100 - Gourmet Hotels
8 Century Avenue (Shiji Dadao), Lujiazui, Pudong, Pudong New Area, Shanghai, 200120, China
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hotel overview picture
Last booked 4 mins ago
China travel essentials
Delicious breakfast
Easy to reach
Currency exchange
Most card payments accepted
Sparkling clean
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Amenities
4 Restaurants
Indoor swimming poolFree
Sauna
Spa
Massage room
Executive lounge
Gym
Public parking
All amenities
Property Description
The Ritz-Carlton Shanghai, Pudong (Pudong Lisika'erdun Jiudian) is a comprehensive hotel located in the center of Lujiazui Financial and Trade Area, giving you quick access to anywhere else in the city, including downtown Puxi.
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9.5/10
Outstanding
Loved the view of the room, thanks for the cake! <3
All 4,704 reviews
Surroundings
Metro: Lujiazui
(270m)
Metro: South Pudong Road
(1.4 km)
Airport: Shanghai Hongqiao International Airport
(19.0 km)
Airport: Shanghai Pudong International Airport
(37.6 km)
Train: Shanghai Railway Station
(8.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premier Bund View Suite
14

Premier Bund View Suite

1 Queen bed
95m² | Floor: 39-49
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Premier Bund View Interconnecting Family Luxe Enjoyment Suite
4

Premier Bund View Interconnecting Family Luxe Enjoyment Suite

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Carlton Suite
12

Carlton Suite

1 Queen bed
105m² | Floor: 50-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club City Light View King Bed Room
13

Club City Light View King Bed Room

1 Queen bed
50m² | Floor: 39-51
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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City Light View King Bed Room
9

City Light View King Bed Room

1 Queen bed
50m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club City Light View Twin Bed Room
12

Club City Light View Twin Bed Room

2 Double bed
50m² | Floor: 39-51
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Shanghai Bund View Twin Bed Room
8

Shanghai Bund View Twin Bed Room

2 Double bed
50-60m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Shanghai Bund View Suite
7

Shanghai Bund View Suite

1 Queen bed
75m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Chairman Suite
11

Chairman Suite

1 Queen bed
410m² | Floor: 50
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Ritz Kids
5

Ritz Kids

1 Queen bed
50m² | Floor: 39-51
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club Panoramic Suite
13

Club Panoramic Suite

1 Queen bed
100m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Pearl Tower View Suite
12

Pearl Tower View Suite

1 Queen bed
75m² | Floor: 39-49
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Lisi Family Interconnecting River-View Suite
4

Lisi Family Interconnecting River-View Suite

Bedroom 1:1 Queen bed ● Bedroom 2:2 Double bed
150m² | Floor: 50-51
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club Pearl Tower View Twin Bed Room
10

Club Pearl Tower View Twin Bed Room

2 Double bed
50m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Deluxe Room
6

Deluxe Room

1 Queen bed
50m² | Floor: 39-48
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club Bund View Twin Bed Room
9

Club Bund View Twin Bed Room

2 Double bed
50-60m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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City Light View Twin Bed Room
8

City Light View Twin Bed Room

2 Double bed
50m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Pearl Tower View Room
8

Pearl Tower View Room

1 Queen bed
50m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Bund View King Bed Room
13

Club Bund View King Bed Room

1 Queen bed
50-60m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club Pearl Tower View King Bed Room
12

Club Pearl Tower View King Bed Room

1 Queen bed
50m² | Floor: 39-51
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Studio
7

Studio

1 Queen bed
64m² | Floor: 39-49
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Shanghai Bund View King Bed Room
9

Shanghai Bund View King Bed Room

1 Queen bed
50-60m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club Studio
11

Club Studio

1 Queen bed
64m² | Floor: 39-49
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Club Deluxe King Bed Room
12

Club Deluxe King Bed Room

1 Queen bed
50m² | Floor: 39-51
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Bath towels
Room Details
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Guest Reviews

9.5/10
Outstanding
4,704 reviews
Verified Reviews
  • Cleanliness9.6
  • Amenities9.4
  • Location9.6
  • Service9.4
Average for similar properties in Shanghai
Most Mentioned
X‍a‍v‍i‍e‍r‍ ‍X‍i‍a‍o
September 15, 2025
Having stayed at numerous Ritz-Carlton properties across China, the Ritz-Carlton Pudong is the only one I've felt compelled to return to so swiftly after my initial stay. Our second visit was particularly special, as we brought along our most cherished family members to celebrate my mother's 60th milestone birthday there. It was truly the exceptionally positive first experience that immediately convinced my wife and me to entrust this significant life event for my mother to the Ritz-Carlton Pudong. This subsequent visit, true to form, did not disappoint. Before check-in, we contacted the hotel's Guest Relations department to explain our occasion and made a few modest requests regarding the birthday arrangements. The hotel staff were incredibly patient and meticulously arranged everything for us. A special commendation goes to Jerry and Jeremy from the hotel. On our arrival day, they had thoughtfully prepared a beautiful birthday bouquet to present to my mother. My mother was utterly moved by the hotel's genuine warmth and attention, almost to tears. A delicate mini birthday cake and a heartfelt handwritten card were also thoughtfully placed in our room. My mother exclaimed how truly thoughtful and caring it all was. ❤️ I truly believe an outstanding hotel is defined not merely by its prime location, opulent environment, or the sophistication of its room amenities. It is, more profoundly, about the dedicated and professional staff, exemplified by Jerry and Jeremy. They serve every guest with heartfelt sincerity, addressing even the smallest request with utmost professionalism and responsibility, ensuring every resident's needs are met. This genuine commitment profoundly touches guests, fostering a true sense of belonging – a feeling of being genuinely at home, truly valued, and deeply cared for. With such an exceptional and professional service team, we will undoubtedly and consistently choose the Ritz-Carlton Pudong for our future stays. Genuine sincerity always leaves a lasting impression!
Original TextTranslation provided by Google
N‍a‍d‍i‍r‍ ‍K‍h‍e‍n‍a‍k
September 12, 2025
It’s always a pleasure to stay in a Ritz-Carlton hotel. The location was perfect, literally at the proximity of the main points of interest especially for nightlife. The breakfast was perfect, we enjoyed the swimming pool which provides an astonishing sight of the skyline and Shanghai tower.
k‍y‍l‍e‍&‍S‍u‍n
September 5, 2025
We recently stayed at The Ritz-Carlton in Shanghai, and it was truly a memorable experience. The hotel exudes a sense of tradition and timeless elegance, and the view from our room was absolutely breathtaking — beyond words, really. I can confidently say it was the best view we've seen among all the hotels in Shanghai. From the moment we arrived, the staff welcomed us with genuine smiles and warm hospitality. The level of service throughout our stay was truly outstanding. Check-in and check-out were both quick and seamless, which we greatly appreciated after a long journey. Although the building itself shows a bit of age, everything else more than made up for it. The room was immaculately clean, with the furniture and flooring well maintained and neatly arranged. We also appreciated the thoughtful welcome letter and fresh fruit, which added a personal touch and made us feel truly valued as guests. The breakfast venue offered not only excellent food but also a stunning view, making every morning feel special. The service at breakfast was also consistently attentive and professional. While the swimming pool was a bit on the smaller side, my husband still enjoyed it during the short time he was able to use it. Once again, the staff there were helpful and courteous, ensuring a pleasant experience. If I had to mention one minor downside, it would be the slightly dated feel of the building itself. However, the incredible view, exceptional service, and overall atmosphere far outweighed that detail. Overall, I would confidently rate our stay as 9 out of 10. I would absolutely love to return on our next trip to Shanghai. Thank you to the entire team at The Ritz-Carlton for a truly wonderful stay, thanks ❤️
L‍u‍x‍u‍r‍y‍t‍r‍a‍v‍e‍l‍e‍x‍p‍e‍r‍t
September 10, 2025
The highlight of the Ritz Carlton Pudong is without doubt the breathtaking view of the Pearl Tower, which feels iconic day and night. The location beside the mall is also a strong advantage. However, the property itself shows its age and feels a little tired. Breakfast was the biggest disappointment: chaotic, rushed, and lacking the standard of cleanliness and service expected at a five star hotel. While the setting is prime, the overall experience does not deliver the world class polish the brand is known for.
W‍U‍.‍N‍I‍E‍N‍E‍N
August 9, 2025
A Five-Star Experience from Check-In to Farewell! Review: Our stay from August 6–9 was one of the most memorable experiences my wife and I have ever had in Shanghai. Upon arrival, we were thoughtfully upgraded to the Pearl Tower Bund View Suite, and every detail throughout our stay reflected The Ritz-Carlton’s Gold Standards. Special thanks to Mr. Joey Zhang, Ms. Cherry Gan, Ms. Daisy Sun, and Ms. Lydia – their professionalism, warmth, and genuine care made us feel valued and looked after every single day. Lydia, in particular, greeted us with a radiant smile each day, leaving us with one of the warmest memories of this trip. From the breathtaking views to the comfort of the room and the impeccable service, everything exceeded our expectations. The Ritz-Carlton will remain our only choice whenever we return to Shanghai.
T‍.‍ ‍D‍a‍v‍i‍d‍S
May 14, 2025
Great hotel. The breakfast menu isn’t the best but asides that. Overall 8/10. Room service and everything else is excellent.
L‍U‍H‍A‍B‍E‍ ‍V‍I‍W‍E
May 3, 2025
Wow! Everything exceptional outstanding, definitely coming back soon. Thanks you for the great service and delectable breakfast.🤌🏼🤌🏼🤌🏼
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 1, 2025
Loved the view of the room, thanks for the cake! <3
A‍n‍c‍e‍l‍i‍n‍_‍f‍l‍n
June 13, 2025
Always a great experience when coming here .

Services & Amenities

4 Restaurants
Indoor swimming pool
Spa
Executive lounge
Gym
Car rentals
Bar
Cafe
Conference room
Multi-function room
4 Restaurants
FLAIR顶层餐厅酒吧
Business hours: [Sun] 12:00-01:00 the next day,[Sat] 12:00-02:00 the next day,[Mon - Thurs] 17:30-01:00 the next day,[Fri] 17:30-02:00 the next day
AURA大堂酒廊及爵士吧
Business hours: [Mon - Sun] 08:00-23:00
Scena di Angelo意大利餐厅
Business hours: [Sat - Sun] 06:30-11:00, 12:15-15:00, 17:30-21:30,[Mon - Fri] 06:30-10:30, 11:45-14:30, 17:30-21:30
金轩中餐厅
Cuisine: Cantonese
Business hours: [Mon - Thurs,Sun] 11:30-14:30, 17:30-21:30,[Fri - Sat] 11:30-14:30, 17:30-22:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, CNY 128.00 (approx. SGD 23.20) Daily. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
CNY 408.00 (approx. SGD 73.92) per person per night

Breakfast
TypeAsian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 133.00 (approx. SGD 24.10) per person
Children 12–17 years old
CNY 265.00 (approx. SGD 48.02) per person
Adult
Buffet:CNY 265.00 (approx. SGD 48.02) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 2,000.00 (approx. SGD 362.36) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2010
  • Number of Rooms: 285
Phone:+86-21-20201888
The Ritz-Carlton Shanghai, Pudong (Pudong Lisika'erdun Jiudian) is a comprehensive hotel located in the center of Lujiazui Financial and Trade Area, giving you quick access to anywhere else in the city, including downtown Puxi.

This Shanghai hotel offers many types of elegantly-designed guestrooms and suites to match your budget.

Dining outlets include four on-site restaurants and bars. The hi-tech conference center covers an area of 1,700 sq m (18,298 sq ft).

For fun, you can rejuvenate in the hydro therapy and fitness center.

Frequently Asked Questions

What are the check-in and check-out times at The Ritz-Carlton Shanghai, Pudong?

The check-in time at The Ritz-Carlton Shanghai, Pudong is 15:00 and the check-out time is 12:00.

Does The Ritz-Carlton Shanghai, Pudong have a swimming pool?

Yes, The Ritz-Carlton Shanghai, Pudong has a pool.

Are pets allowed at The Ritz-Carlton Shanghai, Pudong?

No, pets are not allowed at The Ritz-Carlton Shanghai, Pudong.

Does The Ritz-Carlton Shanghai, Pudong provide breakfast?

Yes, Guests staying at The Ritz-Carlton Shanghai, Pudong can enjoy breakfast during their stay. Breakfast option(s): Asian.

How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?

Prices at The Ritz-Carlton Shanghai, Pudong are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to The Ritz-Carlton Shanghai, Pudong?

The closest airport is Shanghai Hongqiao International Airport, and it is about 55 mins from hotel by car (19.0 km).

What is the cancellation policy for The Ritz-Carlton Shanghai, Pudong?

The cancellation policy for The Ritz-Carlton Shanghai, Pudong varies depending on the type of room and booking conditions.

Does The Ritz-Carlton Shanghai, Pudong offer airport transfer services?

Yes, The Ritz-Carlton Shanghai, Pudong offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportShanghai Hongqiao Airport
Distance to Airport24.14KM
Nearest Train StationShanghai Railway Station
Distance to Train Station8.68KM
Nearest Subway StationLujiazui
Distance to Subway Station0.27KM
Average Price FromSGD768
Hotel Star Rating5