Mercure Shanghai Waigaoqiao Free Trade Zone

Mercure Shanghai Waigaoqiao Free Trade Zone Reviews

Mercure Shanghai Waigaoqiao Free Trade Zone

Building 2, No. 99 Jilong Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Mercure Shanghai Waigaoqiao Free Trade Zone
Mercure Shanghai Waigaoqiao Free Trade ZoneMercure Shanghai Waigaoqiao Free Trade ZoneMercure Shanghai Waigaoqiao Free Trade Zone
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Guest Reviews of Mercure Shanghai Waigaoqiao Free Trade Zone

9.6/10
Excellent
1253 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1253)
Positive reviews(1236)
Reviews with photos/video(135)
Friendly front desk staff(85)
Delicious breakfast(66)
Easy to get around(53)
Quiet & comfortable(52)
Close to metro(22)
Stayed multiple times(21)
Excellent TV(8)
Perfect for business trips(7)
Negative reviews(17)
Ali-Pakistan
Superior Suite
Stayed in Mar 2025
Business travelers
15 review
9.0/10
Great
Posted on Apr 13, 2025
Booked a suite . Rooms are good. But no lobby. Taxi from Hongqio cost 220 rmb at night.
Response from Property: 【💞Pudong Waigaoqiao Area💕】Dear guests: Thank you for your recognition of our room! There are lobbies on the first and fifth floors of the hotel. At the request of the public security department, the front desk is currently arranged on the first floor. There are people on duty 24 hours a day. If you have any needs, please feel free to contact us. We look forward to serving you again.
Travel with Anas
Standard Double Room
Stayed in Dec 2024
Business travelers
80 review
7.0/10
Posted on Jan 19, 2025
amenities are fine. size of room is smaller than in pictures. towels are not new. over all its fine but over priced.
Response from Property: The air is sweet when I meet you. There is a kind of happiness that is always with you. I hope that next time you stay at Xiaomei, you will be 100% satisfied.
Guest User
Standard Double Room
Stayed in Nov 2024
Solo travelers
6 review
8.0/10
Very Good
Posted on Dec 29, 2024
Overall the room is very clean and staff are pleasant. As it is located inside the free trade zone, there are not really much places to go around the hotel.
Response from Property: 陽光如此之好，我要走到您的心裏去，與您一起明媚微笑，這樣真好！
Guest User
Standard Double Room
Stayed in Aug 2023
Business travelers
2 review
10.0/10
Outstanding
Posted on Sep 6, 2023
Very good! Very Clean! Highly recommend!
Response from Property: 幸福的生活少不了您的陪伴，高興和快樂都是關於您的出現，小美感謝您的支持，希望您可以常回來看看！
Guest User
Standard Double Room
Stayed in Mar 2023
Solo travelers
2 review
10.0/10
Outstanding
Posted on Apr 30, 2023
Niceeeee
Response from Property: 看到您的點評萬分開心。很榮幸我們的服務得到您如此高的評價，我們將繼續維持這份熱情真摯的為客人服務。將心比心，用我們的愛心、誠心、細心，換您的舒心、放心、安心。我們期待您下次的到來！
Wandoucha
Deluxe Twin Room
Stayed in Apr 2025
Business travelers
35 review
10.0/10
Outstanding
Posted on May 14, 2025
Booked with colleagues on a business trip. Although it is a little far from the destination, it feels more fashionable and novel than the Four Seasons near the destination. The decoration color is also elegant and peaceful. The toilet is smart and the makeup mirror is more convenient for ladies.
Original TextTranslated by Google
Response from Property: 【💞Near Shanghai Gaoqiao Middle School💕】Thank you for choosing to stay in our hotel and sharing your valuable feedback with the team! We are glad that you like our stylish design, elegant and quiet decoration style. It is also our honor that the details of the smart toilet and makeup mirror can bring you convenience. Although the location is a little far, we are very pleased to provide you with a more comfortable experience. We look forward to serving you again on your next business trip or travel. I wish you a smooth work and a pleasant journey!
Guest User
Standard Double Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 15, 2025
The room is clean, the bedding is comfortable, the front desk service is very good, the breakfast is delicious, the gym is large, and Xiaodu controls the whole house.
Original TextTranslated by Google
Response from Property: [💞Near Shanghai Gaoqiao Middle School💕] Thank you for your thoughtful praise! We are glad that you like our clean and comfortable room, delicious breakfast and spacious gym. Xiaodu smart control also adds convenience to your stay. The front desk team has been committed to providing warm and thoughtful service, and your recognition makes us very encouraged! Looking forward to bringing you a more perfect experience next time, welcome to come home at any time~
Chengyangwangzi
Guest Twin Room
Stayed in Mar 2025
Family
27 review
8.5/10
Very Good
Posted on May 20, 2025
The hotel is located close to the end of Line 10 subway station. It takes more than an hour to get there from Hongqiao Airport. I went to Gaoqiao Martyrs Park to pay tribute to the martyrs. It's not far to take a taxi. The room is decorated in French style, clean and tidy. It is worth recommending. The customer service staff is also polite. I need quietness and they helped me adjust the room. The breakfast is OK, but the stir-fried dishes in the dinner restaurant are still worth recommending. The taste is good!
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6/9
Response from Property: 【💞近上海市高橋中學💕】尊敬的客人，感謝您的詳細點評！很高興您喜歡我們的法式裝修風格和貼心服務。酒店緊鄰十號線地鐵站，交通便利的同時也感謝您對我們位置的理解。為您調整安靜的房間是我們應該做的，也感謝您對餐廳菜品的認可。期待下次為您提供更完美的入住體驗，祝您生活愉快！
Guest User
Standard Double Room
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 28, 2025
The room is clean and tidy, the bedding is soft and comfortable, the environment is very quiet, and I slept well until dawn. The staff is warm and thoughtful, and they provide patient service from check-in to check-out. The charger was sent back to me by the hotel.
Original TextTranslated by Google
Response from Property: 【💞Near Gangcheng Road Subway Station💕】Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming review! We are honored and pleased to see that you are satisfied with the soft and comfortable bedding, the quiet living environment, and the enthusiastic service of the staff. Every detail polishing and every thoughtful service carry our careful pursuit of guest experience. We look forward to being your warm harbor on your journey again and creating more beautiful memories for you! I wish you a happy life and all the best!
Guest User
Standard Double Room
Stayed in Mar 2025
Other
1 review
10.0/10
Outstanding
Posted on Apr 23, 2025
The room is comfortable, the service attitude is good, and the location is convenient. I would like to try the buffet lunch next time I have a chance.
Original TextTranslated by Google
Response from Property: 【💞近基隆路地鐵站*地鐵直達💕】尊敬的客人，感謝您的認可！很高興您喜歡我們的房間和服務，地理位置便利也是我們的優勢呢~ 誠摯期待您下次光臨體驗自助午餐，定會帶給您更多驚喜！祝您生活愉快！
Anonymous User
Standard Double Room
Stayed in Feb 2025
Business travelers
18 review
8.0/10
Very Good
Posted on Mar 28, 2025
The hotel next to the company is very close and convenient, just 1 minute walk. Next to the hotel is the Keelung Road of Metro Line 10, which is very convenient to Wujiaochang The decoration of the chain brand is good Overall satisfied
Original TextTranslated by Google
Response from Property: 💞Near Keelung Road MRT Station*Direct access by subway💕】Dear, we are really sorry that we failed to satisfy you despite our service-oriented heart. Thank you for giving us your valuable suggestions in your busy schedule. We will wholeheartedly bring you better service!
Yidiandiandetuichu
Superior Suite
Stayed in Feb 2025
Business travelers
287 review
10.0/10
Outstanding
Posted on Mar 20, 2025
The room is spacious! The underground parking lot is a bit exaggerated. It's the first time I've seen such a thing. I've learned a lot.
Original TextTranslated by Google
Response from Property: [💞The Bund*Disney*Near Subway Station*Direct Access by Subway💕] When my baby meets you, even the air is sweet. There is a kind of happiness called having you by my side makes the day sunny!
Anonymous User
Standard Double Room
Stayed in Feb 2025
Other
2 review
7.0/10
Posted on Mar 22, 2025
The hygiene may not be very good. I don't know if there are no guests staying in the room. There is a lot of dust in the room.
Original TextTranslated by Google
Response from Property: The air is sweet when I meet you. There is a kind of happiness that is always with you. I hope that next time you stay at Xiaomei, you will be 100% satisfied.
Laoguizhaowei
Standard Double Room
Stayed in Dec 2024
Booked for others
8 review
10.0/10
Outstanding
Posted on Jan 14, 2025
The room is very clean, with convenient transportation and close to the subway. The front desk staff is very enthusiastic. If I left something behind, they could help me express it the next day. It was really thoughtful. Thanks to the front desk staff!
Original TextTranslated by Google
Response from Property: Because I just happened to meet you, leaving footprints is beautiful. Your satisfaction is the driving force for Xiaomei to move forward.
Guest User
Guest Twin Room
Stayed in Dec 2024
Couples
8 review
10.0/10
Outstanding
Posted on Jan 12, 2025
The first time I arrived in Shanghai with my boyfriend, I got more than a comfortable and pleasant stay experience, as well as the fireworks and thoughtful service of the hotel. The environment is clean, the room is warm, the hotel is quiet, and you can see the ships coming and going in the port from the window. The intelligent Xiaodu robot provides fast service. The front desk staff also considerately gave us two breakfasts and actively introduced the membership software to facilitate us to check in at a more favorable price. The hotel staff also carefully fed the stray orange cats, which made people very fond of it.
Original TextTranslated by Google
Response from Property: Gently, as if a wisp of spring breeze brushed across my cheek, slowly, it brought your breath, in the memory, sweet ❤