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I had the absolute pleasure of staying at The St. Regis Shenzhen and from the very first moment it was clear this property is in a class of its own. The view from my room on the 88th floor was nothing short of breathtaking — waking up to the Shenzhen skyline at sunrise and winding down with glittering city lights at night was unforgettable. The room itself was spacious, beautifully designed, and spotlessly clean, with every detail thoughtfully prepared to make me feel comfortable and at home. Breakfast was another highlight — an impressive selection of both Western and Asian dishes, all fresh, delicious, and served with the elegance you would expect from a world-class hotel. But what truly makes The St. Regis Shenzhen exceptional is the service. The entire team went above and beyond to make my stay special. Every interaction was warm, professional, and genuine. The staff’s attention to detail and hospitality were simply super, super, super — easily among the best I have experienced anywhere in the world. In summary, The St. Regis Shenzhen offers the perfect blend of luxury, outstanding views, immaculate cleanliness, and truly world-class service. I cannot recommend it highly enough, and I look forward to returning on my next visit to Shenzhen.

just some incidents happened while we checking in, overall is not that bad, but for the service they provide still have improvement to make, especially an improvement in cs skills