أفضل فنادق 3-نجوم في ميسيسوغا

Overall, our stay was fine, but there were a couple of issues. The bedside cabinet was noticeably dirty, which affected the cleanliness of the room. Additionally, our room was located near a vending machine, and the noise from it was slightly disruptive.

This location provided an airport shuttle service from 6am-10am and 4pm-8pm. It worked out for my flight schedule to get me to and from the hotel when I needed to. I called this Hilton Garden Inn location's phone number and requested that the shuttle to come pick me up from the airport. There was a little confusion as there are multiple Hilton Garden Inns and I took the wrong shuttle, but it was sorted out in the end. The front desk workers also texted me to make sure I was happy with my room/stay. This hotel had a pool and a gym. I checked out the gym which was pretty nice and clean and had a decent amount of equipment. It was a small gym, but sufficient. The room was clean and spacious and I enjoyed my stay. I also liked that there were a few food places within walking distance, so I ordered food and brought it back to the room to eat. Very cozy!

We were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for. The room itself was okay, but there was a strange odor that made our stay less comfortable. The wifi might seems have a problem too. On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience. I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.

The stay at the Hampton Inn & Suites was a fantastic experience from start to finish! One of the highlights was the delicious breakfast included in the stay. The spread offered a great mix of options, including healthy choices, which was a bonus. Everything was freshly prepared and tasted amazing. The room was exceptionally clean and tidy, making it a comfortable space to relax. As a special request, the hotel kindly accommodated our preference for a room on the top floor, which added a nice touch to our stay. The hotel's location near the airport was also a huge plus, with a convenient shuttle service that made traveling hassle-free. The airport was just a 5-minute ride away, making it an ideal choice for travelers like us. Overall, our stay at Hampton Inn & Suites Toronto was great, and I would highly recommend it to anyone looking for a comfortable, convenient, and airport-friendly stay in the city.”

Stayed here at the start and at the end of my holidays. Arrived late after more than 24 hours travel and had to go around to find the shuttle bus stop, which was not easy as I read was near door R (terminal 1) and I couldn’t find it. Need to go down and only then you’ll see the R. Shuttle service is nice because it runs 24/7 but we were really unlucky and both times waited a long time for it. In the morning around 6:00am we almost couldn’t get in the shuttle as it is first come first serve but there’s not a queue and even though we were the first ones at ground floor others went inside first. I get that they don’t reserve the shuttle but could give a number when guests arrive at the hall for waiting. The staff was extremely nice during check in especially the girl on the first stay that explained everything about the pool and jacuzzi as well as the restaurant. The room is not that big but it’s usually just for a night stay and it’s enough! Toilet has all the amenities and water pressure was good. The pool and jacuzzi is open 24 hours but I didn’t had time to try it. Had breakfast during the first stay and it was better than I expected. There’s eggs, cereal, bread, a variety of fresh fruits, yogurts, oat milk, fresh waffles. Really liked the breakfast but on the second stay e we had to leave at 6:00am and that’s the time the restaurant opens. I will definitely stay there again if I need a hotel to stay at Pearson airport.

My stay was good for my husband and I. However only at check out was I informed we were over charged ( the front desk insisted we were booked for another night) I was delayed for 30 minutes trying to sort it out until I told the guy at the desk I had to go because I was becoming late for my flight, so he said he would sort it out and call me. He called about 30 minutes after to say it was sorted out and a refund will be issued To my credit card. I was also sent the receipt showing the refund. A week after a refund was sent to my card and then withdrawn from my card on the same day. It was less than the amount on the receipt and to date nothing has been refunded. Not has the hotel contacted me to explain what is on.

It was great, service was amazing and staff so kind, food was fresh in the breakfast , thanks for everything