Overall my stay was good - the hotel is well located, and has many options for food and necessities. The room was ok - bed linens were worn, the usb outlet by the desk didn’t work, but overall everything was clean and pleasant. I found the shower water handle a nice touch - you can start the shower and control water temperature on the side, without getting in. I had an unpleasant experience at the front desk - I was given misinformation by a clerk at check in, and even I asked about the charges, I was given incredible attitude by another clerk. At 700 a night, I expected better treatment. I spoke with the manager and they resolved my issue, however it took more time than I anticipated from my schedule.
Booked this hotel with the understanding there is an option for buffet breakfast at $10/person as stated in trip.com. Request for this at check-in but hotel declined stating that they only serve ala-carte breakfast. Called trip.com support to resolve issue. However, trip.com unable to solve issue and offer to compensate with trip coins instead and the value of trip coins offered is for 1 person instead of 2 persons as booked for this room.
One of the 2 bedside lamps is not in good working condition - light goes out when there is vibration/contact with the lamp. Reported to front desk but the fix was no good. Problem recurred intermittently.
A bit of mould on bath tub grouting.
هناك رسوم جمركية مبالغ فيها.... لا شيء يصلح للرجال الاجانب... من وجهة نظري لا يوجد به اي اعتذار.... لايوجد اي تعويض او تعويض او رسوم..... المحافظة تاريخية.... يستحق اكثر من ثلاثين دولار بالليلة الواحدة وانا لست متأكد من ما يتم الحفاظ عليه.... يبدو وكأنه مبلغ مبالغ فيه بالنسبة للمنتجع ولكنه بدون اي وسائل الراحة او الرفاهية التي ست
ولا ينظفون غرفتك كل ليلة. فقط مرة كل ليلة ثالثة.
The hotel has a good location in DC. We spent four days in the hotel, and we explored the central part of DC (National Hall, Washington Monument, White House, Capitol Hill, and many Smithsonian Museums) by walk (all less than 30-minute walk, which is reasonable) most of the daytimes. The front desk ladies were welcoming and friendly. One thing deserves to be complained about is that the soundproofing of the hotel was not good. We hear nextdoor’s customers talking and street car sirens. But our overall experience is good.
This was such a great discovery. Within easy walking distance of Union Station and Capitol Hill, I arrived after midnight, but the 24 hour concierge was on hand to welcome me, and quickly assist when I realised I was missing an email with door entry codes (resolved with one phone call to a 24/7 support line.) The suite itself was vast, light and airy, spotlessly clean and well equipped with mostly brand new cooking utensils, silverware, etc. All you could need from the kitchen, and a relaxing lounge area. The roof of the building boasts a pool large enough to do lengths, and the gym, shared with the Marriott Hotel next door was enormous, and well equipped with fully functioning equipment - rarely occupied by more that 6-8 others when I used it. Several local supermarkets are within 5 mins walk, and the receptionist was more than happy to let me leave my bag for the day after checkout and work from their relaxing lobby space.
عرض المزيد
سعر الليلة يبدأ من:£ 113
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