Retaj Hotel

Great hotel! very professional, budget friendly and convenient.

This hotel needs some major renovation and rethinking, including some female employees. My room was extremely dark with two lamps barely working and only one plug working in the entire room. I had to unplug a lamp to charge my phone and sit in the dark. The bedding and towels were very old and had stains on them. There were holes in the wall, the bathroom door and furniture. I hear everything that was happening in the corridor, including the elevators that beeped at every floor every minute. The breakfast was terrible with no fresh produce at all...no fruit or vegetables besides canned ones...stale bread and deep-fried food...and not even fresh coffee or milk...only powdered stuff from a bag. The wifi connection was very poor and often stopped working for long periods of time. The staff tried to be nice, but hardly spoke any English. I had to go downstairs to the reception to draw pictures of what I needed, which included hangers for my clothes, which the room didn't have. The cleaning service also wanted to clean the room before 8am to get it over with even though I was not yet ready to leave my room. This was just unacceptable. Overall my experience was extremely uncomfortable and the entire time I had the impression that the management's sole aim is to save on everything. I would say that this is a 1* hotel at best. Just because there is an elevator that does not justify the 4* rating. Please do something to improve your amenities, breakfast and service.

É um hotel quatro estrela. Um hotel simples e básico, mas excelente. Fiquei hospedado quatro dias. É limpo e bem organizado. Bom custo e benefício...pois, tudo na Jordânia é muito caro. Vá bem preparado......recomendo.