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This hotel really redefines what high quality service at luxury hotels should be - personable, friendly, attentive, and professional. The staff are eager to be helpful, are extremely communicative and responsive via WeChat, and cater to your every needs. My impression before I arrived was already a positive one because they helped me arrange two packages to be sent in advance to the hotel. They even let me use their contact details as the contact number to make the order as I did not have a local phone number. Upon arrival, the packages were waiting for us and housekeeping took away the leftover packaging. They also offer a free laundry service and I cannot emphasise how soft and nice smelling our clothes were when we received our freshly laundered clothes. The bathroom amenities are the luxury brand Le Labo and the water provided is the mineral water brand Evian. Of course they also have Dyson hair dryers. The daily breakfasts are truly decadent with abalone on our first morning and Angus sirloin on our second morning. We can order seconds of any of the dishes we liked. Fruit juices are freshly made. The barista even made takeaway drinks for us to enjoy on our outings. Afternoon tea and evening soups are also provided and guests can choose what time they would like it to be served and where (for example, hotel room or hotel lounge). They even prepared cold milk for us to soothe us after we returned from dinner eating some local spicy Changsha chicken. Truly outstanding service! One of the things that sets this hotel apart from any other we have stayed at are the afternoon activities they offer to their guests. On our second day we enjoyed a Cloisonné enamel class in the hotel and we will certainly be displaying the fruits of our hard work in our home when we return home. All the materials were provided to us and one of the lovely staff provided instructions and was extremely patient with us despite the language barrier. Such unique experiences on offer each day really make the stay so enjoyable for guests. I can understand why this hotel was won so many accolades. The staff really have earnt this award. It is thanks to their dedication that this hotel has earnt such a prestigious reputation. It is genuinely worth every penny! I am not sure when we will return to Changsha but it is exciting to know that the hotel does have another branch in Chengdu which we will be keen to visit, perhaps next year. All I can say is that I will always have fond memories of this hotel and particularly its staff and this hotel has certainly set the bar high for outstanding service.

Amazing hotel! Very friendly staffs and very very convenient location for all the sightseeing spots in Changsha. Great midnight snack and breakfast. If you are staying in Changsha, pick this hotel 😃😃

**Exceptional Stay at 236 FUNGEE Hotel – A Hidden Gem in Changsha** As a frequent traveler to Hunan, Changsha, I’ve stayed at many hotels around IFS and Wuyi Square, but traffic and congestion have always been an issue—until now. 236 FUNGEE Hotel was a refreshing change! Located just an 8-minute walk from IFS, it offers both convenience and peace. A huge thank you to Dong Cheng and Peng Peng for their warm welcome and outstanding hospitality. From the moment we arrived, we felt genuinely cared for. The hotel was exceptionally clean—far beyond my expectations. Room service and complimentary laundry service were provided daily without fail, which made our stay all the more comfortable. We also chose to upgrade with the breakfast buffet, and it was absolutely worth it. The portions were generous and the food was delicious every single morning. A special highlight of our stay was the extraordinary support we received on our last day. My younger brother misplaced his necklace, and when we reported it, the hotel manager immediately engaged a team to help. Their swift and thorough action led to the necklace being found and returned to us—an act of kindness and professionalism we deeply appreciated. Special thanks to the beautiful and kind-hearted manager—you truly have a golden heart. We are more than happy with our experience and will definitely return for our next visit to Changsha. Highly recommended to anyone looking for a great stay with excellent service. Our friends and family will be hearing all about this gem! Gibson **长沙隐藏的宝藏酒店 – 236 FUNGEE Hotel 让人宾至如归的体验** 作为经常前往湖南长沙的旅客，我曾在IFS和五一广场附近住过很多酒店，但这些地段交通常常十分拥堵。而236 FUNGEE Hotel 的地理位置真是太棒了！步行到IFS仅需8分钟，既方便又远离喧嚣，非常适合出行。 特别感谢东成和蓬蓬给予我们热情的接待和无微不至的照顾。从入住的第一天开始，我们就感受到了他们的用心与温暖。酒店整体非常干净，远远超出我们的预期。每天都有免费的客房清洁和洗衣服务，从不间断，为我们的旅行带来了极大的便利。 我们还升级了自助早餐，事实证明非常值得。早餐不仅美味，而且分量十足，每天都吃得非常满足。 最让我们感动的是，在离店的最后一天，我弟弟不小心遗失了项链，我们立刻向酒店经理求助。她立即组织了一支团队，耐心细致地帮我们寻找，最终成功找回并归还给我们。我们对此无比感激！特别要感谢那位非常漂亮的女经理，不仅外貌出众，更拥有一颗金子般善良的心。 我们对这次的住宿体验感到非常满意，下一次来长沙还会继续选择这里！也会把236 FUNGEE Hotel 推荐给我们的亲朋好友。值得一试！ 吉布森