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This hotel really redefines what high quality service at luxury hotels should be - personable, friendly, attentive, and professional. The staff are eager to be helpful, are extremely communicative and responsive via WeChat, and cater to your every needs. My impression before I arrived was already a positive one because they helped me arrange two packages to be sent in advance to the hotel. They even let me use their contact details as the contact number to make the order as I did not have a local phone number. Upon arrival, the packages were waiting for us and housekeeping took away the leftover packaging. They also offer a free laundry service and I cannot emphasise how soft and nice smelling our clothes were when we received our freshly laundered clothes. The bathroom amenities are the luxury brand Le Labo and the water provided is the mineral water brand Evian. Of course they also have Dyson hair dryers. The daily breakfasts are truly decadent with abalone on our first morning and Angus sirloin on our second morning. We can order seconds of any of the dishes we liked. Fruit juices are freshly made. The barista even made takeaway drinks for us to enjoy on our outings. Afternoon tea and evening soups are also provided and guests can choose what time they would like it to be served and where (for example, hotel room or hotel lounge). They even prepared cold milk for us to soothe us after we returned from dinner eating some local spicy Changsha chicken. Truly outstanding service! One of the things that sets this hotel apart from any other we have stayed at are the afternoon activities they offer to their guests. On our second day we enjoyed a Cloisonné enamel class in the hotel and we will certainly be displaying the fruits of our hard work in our home when we return home. All the materials were provided to us and one of the lovely staff provided instructions and was extremely patient with us despite the language barrier. Such unique experiences on offer each day really make the stay so enjoyable for guests. I can understand why this hotel was won so many accolades. The staff really have earnt this award. It is thanks to their dedication that this hotel has earnt such a prestigious reputation. It is genuinely worth every penny! I am not sure when we will return to Changsha but it is exciting to know that the hotel does have another branch in Chengdu which we will be keen to visit, perhaps next year. All I can say is that I will always have fond memories of this hotel and particularly its staff and this hotel has certainly set the bar high for outstanding service.

Staff was very friendly and helpful, the room is clean. Very near to mrt station directly go down from lift though we prefer getting around with Didi, pretty short distance too to streets. Snacks and amenities is provided. Just one thing to be improve, get a new hook for people to hang our clothes after shower. The initial one was too close and inside shower, not convenient. Other than that is a good place to stay at a reasonable price.

If I had to describe this stay in one word, perfection. From the moment I stepped into Tyndall Hotel · Gap, I knew this place was exactly my vibe. 🖤 Sleek lines, art-inspired interiors, and that minimalist luxury look that makes every corner feel like a magazine cover. And the best part? I somehow ended up staying on the 58th floor. 😭✨ Like, who even gets this lucky?! The skyline view was unreal. Morning sunlight, night lights, clouds floating below me, it felt like living in the sky. ☁️🌆 Now… let’s talk about the bedding. For the first time ever, I slept in a hotel without white sheets, and it was such a game changer. The sheets were silky-smooth, the duvet was extra fluffy, you can literally feel the difference in quality. 💫 It’s the kind of bed that hugs you back. The shower system? Just a press of a button. 🚿 Everything about this hotel screams modern comfort and effortless luxury. Even the lights and curtains can be controlled from the smart panel, pure satisfaction. 💬 Staff were very lovely (very attentive), I sat at the lobby and they immediately came and serve me a hot tea, service was smooth, and the location couldn’t be better, right by the subway and surrounded by cool cafés and shops. --- 🌟 Extra Tips Before You Stay • Check out the lobby & art installations, every corner is designed with photo-worthy modern touches. 🎨📸 • Play with the smart controls — lights, curtains, even shower settings are just a button away. So fun! 🔘 • Location perks, Peiyuanqiao Subway Station is right below, and you’re just minutes from IFS, Taiping Street, and Orange Island. 🚇 • Breakfast upgrade, not huge, but very refined. Handmade noodles & fresh coffee are the highlights. ☕🍜 • Bring your camera, the hotel is literally a designer’s dream. From the hallways to the elevators, total aesthetic heaven. ✨ • Bath amenities, high-end products with a light, refreshing scent. 🚿🌿 If you’re coming to Changsha and want something stylish, cozy, and oh-so aesthetic, Tyndall Hotel · Gap should be at the top of your list. 🌃 It’s chic, it’s comfortable, and it’s so me. 😍 I 💯 recommend this hotel to anyone and everyone visiting Changsha!