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We initially chose Pure Cloud Hotel for its proximity to Wuxiangang Bus Station and its recent opening. The drive up the narrow mountain road, full of sharp turns, was a bit unsettling for our city Didi driver, so we were secretly relieved (as was our driver) when we finally arrived. At first glance, the hotel seemed quite simple, and I wasn’t entirely sure I had made the right choice. However, any lingering doubts were quickly washed away by the warm welcome from Derek, the hotel manager, and the staff. When we got to our room, it was pure joy! The minimalist design is visually soothing, and the balcony with its expansive mountain views made us feel like just hanging around and doing nothing was more than enough. If you're the kind of traveler who feels guilty about not doing anything, rest assured that the hotel is in a beautiful section of the mountain. There's a lovely old temple and a sacred spring pond nearby—Zhongfeng Temple and Shenshui Pavilion, I believe. You’ll also enjoy the energy of hikers rushing up and down the mountain. There are enough people to make it lively but not overwhelmingly crowded like Leidongping or Jinding, where the crowds can be exhausting. A special mention goes to Derek, who exceeded all our expectations. His kindness and professionalism reminded me of the kind of service you expect from a six-star hotel, where every need is anticipated. Derek went above and beyond, making our journey to Golden Summit and onward to Leshan much smoother and more enjoyable. Since we speak minimal Chinese, he kindly helped us communicate with the next hotel, explaining how to get there. He even offered us a free ride to the bus station when we struggled to find a Didi in the area. Derek also helped arrange our transfer to Leshan. We were incredibly impressed and grateful for his assistance. If I had to suggest one area for improvement, I’d say the dinner options could use some enhancement to match the overall excellence of the stay. A small tip: If your goal is to catch the sunrise and sunset at Golden Summit, you'll need to stay at one of the mountaintop hotels near Jinding. Logistically, getting to these hotels involves taking a bus from Baoguosi or Wuxiangang Station to Leidongping, then a cable car to the upper platform, followed by a roughly one-hour hike with steep steps to Jinding. It's manageable with a backpack, but not ideal with large luggage. That’s why we chose Pure Cloud Hotel for its close proximity to Wuxiangang Bus Station, leaving our luggage there and heading up the mountain with just our backpacks.

Cleanliness and location are good, and this hotel has the potential to be an excellent place to stay if it can improve in the following areas: 1. Power outlets: Please consider providing alternative outlet types such as Type C (two round pins) to better cater to international guests. The current Type I and A outlets are more suited to local use. Emeishan was my final stop after visiting Chongqing, Yichang, Enshi, Chengdu, and Gaoping — and all those places provided Type C outlets. Because of this, I was unable to charge my phone here. Although the front desk staff eventually helped me with charging (somewhat reluctantly), I believe hotel staff should proactively offer assistance in such cases. Good service is essential in the hospitality industry and is what gives a hotel a competitive edge. 2. Bathroom hangers: At present, the only option is the grab bar inside the shower cubicle, which is impractical since clothes get wet during showers. Proper hooks or hangers in a dry area of the bathroom would be much more useful. 3. Bathroom amenities: Providing a floor towel (bath mat) would allow guests to dry their feet before stepping out of the bathroom, adding comfort and safety. 4. Storage: Instead of only a few wall hooks, a proper hanging closet or wardrobe would greatly improve convenience for guests. 5. Luggage storage: A luggage rack should be provided so guests do not have to leave their bags on the floor. These may seem like small issues individually, but together they significantly affect the overall guest experience. I share this feedback not as a complaint, but in the hope that it will help the hotel improve for future guests.

It is a bit run down but it suits your needs. I was on the 4th floor and didn't find it that nice in the sense that a mosquito still flew in and bit me during the night (you could hear it in the room). And because there's no solid wall separating you from the living room (there's just a shelf), there wasn't any way to effectively shut the mosquito out. The night porridge also came with a piece of hair in it so from that point on, I stopped asking for the nighttime porridge. The staff are not that nice and are actually quite rude. For example, the lady who made my milk tea and most of the front-desk staff with the exception of one. I have to shout out the shuttle driver; he was so incredibly friendly and really made me feel welcome, while everyone else made me feel like a hassle. My Chinese isn't that great but I try my best, and the lady who made the free milk tea acted like a burden when I asked her to repeat things and didn't even bother explaining what it was. They are not that friendly over WeChat either compared to other hotels I've stayed at. Again, I have to shout out the shuttle driver. I never got his name but he was so cheerful and nice. He also helped unclog the toilet several times; not sure if there was some kind of plumbing issue but it clogged almost every single time and so I unfortunately called him a lot. But he was so patient and helpful every single time and he is the highlight of my stay. Everyone else should adopt his attitude rather than being cold over the WeChat customer service support chat, or basically shouting at you because you are having trouble understanding the free milk tea options.