مراجعاتThe Hammock Hotel Ben Thanh

رد من مكان الإقامة: "Dear Guest,Thank you for your feedback! We’re glad to hear that you found our simple breakfast to be satisfying. We always aim to provide a fresh and enjoyable start to the day, and your comment is truly appreciated.We hope to have the pleasure of welcoming you back to The Hammock Hotel Ben Thanh for another comfortable stay!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you so much for your lovely feedback! We’re thrilled to hear that you found our staff to be friendly and helpful, and that you enjoyed our central location — we agree, it’s one of the best parts about staying here!It’s wonderful to know that you had a great experience in rooms 401, 501, and 601. We truly appreciate your support and can’t wait to welcome you back to The Hammock Hotel Ben Thanh for another memorable stay!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: Dear Guest,Thank you for your feedback! We’re glad to hear that you enjoyed our location. We strive to provide a convenient and accessible stay for all of our guests, and we’re happy it met your expectations.We hope to welcome you back soon!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: """Dear Guest,Thank you for your positive review! We’re delighted to hear that you appreciated the clean environment and excellent service. We always strive to provide a welcoming and comfortable experience for our guests.We hope to welcome you back to The Hammock Hotel Ben Thanh soon!Best regards,The Hammock Hotel Ben Thanh"""

رد من مكان الإقامة: "Dear Guest,Thank you for your feedback, and we apologize for the inconvenience you encountered during your stay.Regarding the air conditioning, we’d like to explain that the unit comes with a control panel offering multiple modes of operation even at 18°C. While this is typically set to a comfortable temperature, there may be instances when certain modes or settings may not provide the maximum cooling. We recommend reaching out to our staff for assistance, as we can help adjust the settings to ensure optimal comfort for you. Our team is always ready to assist and ensure your stay is as comfortable as possible.As for the bed, the mattress is designed to offer a balance of firmness and softness, providing both support and comfort. It has a certain degree of resilience, so while it may feel a bit firmer to some, it is meant to adapt to your sleeping position, offering a restful night’s sleep.Thank you for your understanding, and we truly appreciate your feedback. We hope to welcome you back to The Hammock Hotel Ben Thanh for an even more comfortable experience next time.Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for sharing your experience with us! We’re so glad to hear that you found our hotel modern, affordable, and convenient with food and drinks readily available. We're happy that our amenities helped make your stay more comfortable.We hope to welcome you back for another enjoyable stay in the future!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for your valuable feedback. We are pleased to hear that you enjoyed the free snacks and drinks during your stay. It’s great to know you appreciated that service.We apologize for the issue with the bed linens and want to assure you that our housekeeping department follows a standard procedure where rooms are cleaned daily, and bed linens are changed every third night for stays longer than three nights. However if guest request to change bed linen daily or anytime its dirty, our HK team is always happy to assist. After reviewing with our team, we can confirm that your bed was properly cleaned as per this policy. We understand the importance of fresh linens, and we will continue to ensure that the quality of cleanliness meets your expectations. Regarding breakfast, we offer three diverse options, ranging from Vietnamese to Western-style dishes, and we change the menu daily to provide variety for our guests. We also collect guest feedback through surveys to ensure we’re continually improving and offering the best breakfast experience.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for your feedback! We’re so glad to hear that you found our location convenient. Being centrally located in Ho Chi Minh City, we aim to provide our guests with easy access to major attractions and amenities.We hope to welcome you back for another enjoyable stay!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the free beer, snacks, and drinks on the seventh floor. It’s great to know that you had a pleasant stay with us. We look forward to welcoming you back to The Hammock Hotel Ben Thanh on your next visit!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for your lovely review! We’re so happy to hear that you enjoyed the clean and comfortable rooms, as well as the free breakfast on the rooftop. We’re also glad you appreciated our friendly staff and the central location of the hotel. It’s great to know that you enjoyed the coffee shop downstairs too!We truly appreciate your feedback and look forward to welcoming you back to The Hammock Hotel Ben Thanh for another wonderful stay.Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for your continued support and for sharing your feedback! We're thrilled to hear that you enjoyed the rooftop minibar, breakfast, and the condition of the room. It's also wonderful to know that our staff provided friendly service during your stay.We apologize for the absence of the cafe on the first floor due to renovations. We hope this does not detract from your overall experience, and we are excited to welcome you back on your next visit.We truly appreciate your loyalty and look forward to seeing you again soon!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for sharing your feedback! We’re glad you were pleased with our staff’s service. We sincerely apologize for the noise disturbance you experienced during your stay.The noise may have been due to the activities of other guests, which can sometimes occur in shared spaces. We understand how this can affect your rest and are actively working on improving the overall soundproofing of the hotel.We appreciate your understanding and hope to welcome you back for a more peaceful and comfortable stay in the future.Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for your kind words! We're thrilled to hear that our hotel met your needs and provided the convenience you were looking for, especially for business travel. We’re glad you appreciated the inclusive amenities and ample workspace.We look forward to welcoming you back for your next visit!Best regards,The Hammock Hotel Ben Thanh"

رد من مكان الإقامة: "Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our great location, clean room, and comfortable bed. We're also glad that you appreciated the free drinks, beer, and snacks on the top floor.We look forward to welcoming you back for another fantastic stay!Best regards,The Hammock Hotel Ben Thanh"