فنادق فاخرة في كانكون

"Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service."

"We are here on vacation. The facilities are great, but the service and management are terrible. 1. We booked an ocean-view room but were given a room with a roof view instead. The ocean view was completely blocked. We were told we couldn’t change the room because there were no available rooms. We had to stay in the roof-view room for one night until a proper ocean-view room became available the next day. No price difference was refunded, and we only received some snacks and a bottle of wine as compensation. 2. While we were sleeping in our room, a hotel staff member entered without our permission. This happened at 7 p.m., even though the room had already been cleaned in the morning and we did not hang a “cleaning required” sign on the door. We were extremely angry as this left us feeling shocked and unsafe. When we reported this to the front desk, they claimed that rooms are cleaned twice a day, which sounded strange since we’ve never encountered this policy at other hotels. We are unsure if this explanation was true. 3. The phone in our room was unable to connect to the front desk for three consecutive days. We reported the issue on the first day and were told it would be fixed, but it remained broken until we left. We never saw any maintenance staff come to repair it. Each time we needed to contact the front desk, we had to go downstairs."

"人生の終わりが近づいたとしても、きっと思い出すホテルだと思います。 それほどまでに、心に残る素晴らしい滞在でした。 何よりも、スタッフの皆さんのホスピタリティが本当に最高。一つひとつの対応が丁寧で温かく、「歓迎されている」と心から感じられました。 お部屋からの眺めも最高で、時間を忘れて見入ってしまうほど。 他の口コミで「建物が古い」と書かれているのを見ましたが、まったく気になりません。むしろ手入れが行き届いていて、とても綺麗で快適でした。 アメニティはフェラガモで、質も香りも素晴らしく、使うたびに気分が上がります。 また、お水のボトルが大きいのも地味に嬉しいポイントでした。 今回はこのホテルで年越しを迎えることができたのも、忘れられない思い出です。 年越しという特別なタイミングだったからか、可愛いぬいぐるみのプレゼントまでいただき、心が温かくなりました。 すべてにおいて満足度が高く、また必ず戻ってきたいと思えるホテルです。 自信をもっておすすめします。"