مراجعاتMondrian Singapore Duxton

رد من مكان الإقامة: Thank you so much for your wonderful review and for rating your experience with us so highly!We are thrilled to know that you enjoyed our central location in the heart of Chinatown, as well as the rooftop pool and its amazing view. Your kind comments on our amenities, service, and surroundings mean a great deal to us.We also appreciate your feedback on cleanliness and will share it with our team to ensure we continue improving in every area.We hope to welcome you back soon for another memorable stay!

رد من مكان الإقامة: Thank you for taking the time to share your detailed feedback with us.We are glad to hear that you found our location convenient, enjoyed the surrounding dining options, and appreciated the late check-out arrangement and Mandarin-speaking team members at the front desk. It is also great to know that you found the hotel relatively new and clean, with good amenities.We understand your comment regarding the room and pool size, and appreciate your honest perspective. Your feedback helps us better understand the needs of our guests and continuously improve.We are pleased that your experience was better than expected, and we hope to welcome you back for another enjoyable stay in the near future.

رد من مكان الإقامة: Thank you for bringing this to our attention, and I am truly sorry to hear about the frustrating experience you and your friend encountered during your stay with us.Please accept our sincerest apologies for the inconvenience and confusion caused regarding the refund of your deposit. This is certainly not the level of service we aim to deliver. We understand how upsetting this situation must be, and we regret the delay in addressing your concerns and providing timely updates.Kindly allow us to investigate this matter further. If you have not already done so, please resend your bank details to [insert hotel contact email] with your reservation details, and we will ensure the matter is escalated and resolved without further delay.We value your feedback and take it seriously as we work towards improving our service standards. We hope to have the opportunity to restore your confidence in us in the future.

رد من مكان الإقامة: Thank you for your kind and thoughtful review.We are delighted to hear that you enjoyed our beautifully designed spaces, central location in the heart of Chinatown, and the exceptional service provided by our team. It is wonderful to know that the rooftop pool and bar, along with the city views, made your stay even more memorable.We truly appreciate your support and look forward to welcoming you back on your next visit to Singapore.

رد من مكان الإقامة: Thank you for your wonderful feedback.We are thrilled to hear that you enjoyed our vibrant atmosphere, well-appointed rooms, and especially the rooftop pool. It is also heartening to know that our team made a positive impression throughout your stay.We truly appreciate your kind words and look forward to welcoming you back to Mondrian Singapore Duxton soon.

رد من مكان الإقامة: Thank you for your kind words!We’re glad to hear you found the hotel quite nice and hope you had a comfortable and enjoyable stay with us. We look forward to welcoming you back to Mondrian Singapore Duxton again soon.

رد من مكان الإقامة: Thank you for your lovely feedback!We’re delighted you enjoyed the trendy design of the hotel and our convenient location near Chinatown, surrounded by so many great dining options. We’re especially glad you appreciated the beauty of our hotel garden; it is one of our favourite hidden gems.We look forward to welcoming you back to Mondrian Singapore Duxton for another memorable stay.

رد من مكان الإقامة: Thank you for your feedback. We are glad you enjoyed our rooftop pool and appreciate your comments regarding the room size. While our rooms are thoughtfully designed for comfort, we understand preferences may vary and will keep your input in mind as we continue to enhance our guest experience.We hope to welcome you back to Mondrian Singapore Duxton in the near future.

رد من مكان الإقامة: Thank you for your kind feedback! We are delighted to hear that you enjoyed our great location and the rooftop pool. It is always a pleasure to know our guests had a memorable experience.We look forward to welcoming you back to Mondrian Singapore Duxton soon.

رد من مكان الإقامة: Thank you for reaching out and sharing your concerns. We sincerely apologise for the delay in communication and the frustration this has caused.Please be assured that your deposit refund was processed on 6 June, and the amount should have already been reflected in your account, depending on your bank’s processing time. If you have yet to receive it, kindly check with your card issuer or bank directly, as they may require a few business days to complete the credit.We are also very concerned to hear about the issue you mentioned regarding your personal safety. We take such matters extremely seriously and would appreciate it if you could share more details with us directly so we can address it with the utmost care and urgency.Your experience matters greatly to us, and we hope to have the opportunity to regain your trust.

رد من مكان الإقامة: Thank you for your kind words — "Very good. Perfect!" truly made our day!We are so pleased you enjoyed your stay with us and hope to welcome you back to Mondrian Singapore Duxton again soon for another perfect experience.

رد من مكان الإقامة: Thank you for your kind review and for rating us so highly. We are delighted to hear that you appreciated the artistic design of the hotel and experienced warm hospitality during your business trip.We understand your concern regarding the parking charges. While parking is managed separately, we acknowledge the feedback and will take it into consideration as we continuously work to enhance the overall guest experience.We hope to welcome you back to Mondrian Singapore Duxton soon, perhaps for a longer stay where you can explore more of what the hotel has to offer.

رد من مكان الإقامة: Thank you for your wonderful review and for rating us so highly. We are delighted to hear that you enjoyed our boutique style, exceptional cleanliness, and the vibrant surroundings near Chinatown — it is indeed a lively area full of great food and culture.Your kind words about our service and amenities mean a lot to the team, and we are glad we could contribute to an enjoyable stay.We look forward to welcoming you back to Mondrian Singapore Duxton for another amazing experience.

رد من مكان الإقامة: Thank you for your amazing review and kind rating.We are thrilled to hear that you loved your stay with us and especially appreciate your praise for our cleanliness, surroundings, and service. It is great to know the room suited your needs as a solo traveller, even if it felt a bit compact.We truly appreciate your support and look forward to welcoming you back for another wonderful experience.