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The check in experience was so horrible. After I presented my passport to the receptionists (3 guys) in hotel front desk, they kept requesting me to show the boarding pass of my cancelled flight. If i could not show it, they don’t allow me to check in. I argued with them why I have to show my boarding pass and how can I have boarding pass if my flight is cancelled. They insisted I have to show, otherwise I could not check in. Their attitudes were so rude and I spent almost 40 min to show all documents I have on-hand, then they gave me my room key. The room assigned to me is not so comfortable because it is on ground floor without window facing outside streets. I don’t think it is tourist friendly at all.

كان تسجيل الخروج سيئًا للغاية. اضطررتُ للانتظار لأكثر من ساعة للحصول على غرفتي، وكانت الساعة قد بلغت الرابعة عصرًا، وأخبرني الموظف أنه إذا لم أرغب بالانتظار فسيمنحني غرفةً سيئة. قبل المغادرة، جاء موظفٌ إلى غرفتي بوقاحةٍ شديدة، وقال إنني تجاوزتُ الوقت المحدد بأربعين دقيقة.