مراجعاتOaks Melbourne on William Suites

رد من مكان الإقامة: Dear Guest,Thank you for your positive review and for rating your stay 8.5! We're glad you had a very good experience overall.We appreciate your feedback regarding the room lighting — we're always looking for ways to improve, and your comments will be shared with our team as we continue to enhance guest comfort.We hope to welcome you back again soon!Best regards,Lauren

رد من مكان الإقامة: Dear Guest,Thank you so much for your kind review! We're thrilled to hear you enjoyed your extended stay with us and that the spacious room, fully equipped kitchen, and convenient location all contributed to a comfortable experience.It's especially rewarding to know that you'll be choosing our hotel again in the future — we truly appreciate your support and look forward to welcoming you back for another great stay.Safe travels until then!Warm regards,Lauren

رد من مكان الإقامة: Dear Guest,Thank you for your kind feedback! We're glad you enjoyed our convenient location near Queen Victoria Market and the CBD, as well as the comfort of our spacious rooms.We hope to have the pleasure of welcoming you back on your next visit to Melbourne!Best regards,Lauren

رد من مكان الإقامة: Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the convenient location, spacious room, balcony, and fully equipped kitchen. It’s great to know these features added comfort to your stay.We also appreciate your feedback regarding the refrigerator noise. We’ll have our maintenance team look into it to ensure a more restful experience for future guests.We hope to welcome you back again soon!Warm regards,Lauren

رد من مكان الإقامة: Dear Guest,Thank you for your kind words! We’re so glad to hear you enjoyed your stay — and especially happy to know it stood out compared to your experience in Sydney.We hope to welcome you back again soon for another great visit!Best regards,Lauren

رد من مكان الإقامة: Dear Guest,Thank you for your lovely feedback! We're so glad you found the stay comfortable and enjoyed our great location.We hope to see you again soon!Warm regards,Lauren

رد من مكان الإقامة: Dear Guest,Thank you for returning to stay with us — it truly means a lot that you've chosen our hotel again after all these years! We're so pleased to hear that your experience still aligns with your expectations and preferences.It’s great to know you appreciated the weekly cleaning service and the convenience of a well-equipped kitchen. We’re glad our setup suits your style of travel.We look forward to welcoming you back whenever you're in town again — whether it's soon or another ten years from now!Warm regards,Lauren

رد من مكان الإقامة: Dear Guest,Thank you for your kind review! We're so glad to hear you enjoyed the comfort and space of the apartment — it really is a great setup for couples.It's wonderful that you loved the location near Flagstaff Gardens and found the nearby transport so convenient. We’re happy to have been a part of your stay and hope to welcome you back again soon!Warm regards,Lauren

رد من مكان الإقامة: Dear Wenjue,Thank you so much for your wonderful review and recommendation ! We’re delighted to hear you enjoyed our convenient location, spacious and tidy rooms, and great value. It’s always a pleasure to know our guests had such a positive experience, and we look forward to welcoming you back soon !Warm regards,Lauren Duty Manager

رد من مكان الإقامة: Dear Guest,Thank you so much for taking the time to leave us a review. We truly appreciate your feedback! It is wonderful to hear you found our hotel to be great value for money, we also hope our convenient location made exploring Melbourne a breeze. We hope we have the pleasure of welcoming you back again in the near future! Kind regards,LaurenDuty Manager

رد من مكان الإقامة: Dear Guest,Thank you for your outstanding ratings and for sharing your experience with us. We're delighted to hear you enjoyed our amenities, cleanliness, surroundings, and service. We appreciate your honest feedback about the aromatherapy scent and the inconvenience caused by renovation outside and parking situation. We look forward to welcoming you back for another great stay, hopefully under more convenient circumstances.Warm regards,LaurenDuty Manager

رد من مكان الإقامة: Dear Guest,Thank you for your feedback. We're sorry to hear that certain aspects of your stay did not meet your expectations. We understand how important a comfortable environment is, and we apologize for the inconvenience caused by the slow heating and lack of cleaning during your stay. Your comments regarding the overall condition of the room and air conditioning have been shared with our maintenance and housekeeping teams for review.We truly value your input as it helps us identify areas where we can improve. We hope to have the opportunity to provide you with a better experience in the future.Warm regards,Lauren

رد من مكان الإقامة: Dear Edith,Thank you for taking the time to share such detailed feedback. We're so pleased to hear you enjoyed our central location—especially with easy access to Melbourne's free tram zone and attractions like the zoo. It’s great that the balcony and pantry added to your comfort and made your stay more convenient.We sincerely apologize for the noise you experienced in the mornings despite your request for a quiet room. We understand how important a restful stay is, and we're looking into this with our team to prevent similar issues in the future. We also appreciate your comments about the aroma scent in the corridor and will review its intensity to ensure it’s comfortable for all guests.It means a lot to us that you would still recommend us to friends visiting Melbourne. We hope to welcome you back again for a quieter and even more enjoyable stay.Warm regards,Lauren Duty Manager

رد من مكان الإقامة: Dear Vincent,Thank you for your kind words! We’re delighted you had a great stay and hope to welcome you back soon.Warm regards,Lauren