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We spent a long weekend at this hotel. First, a free local shuttle express bus takes you from Logan Airport to Back Bay Station, which is just a four-minute walk from the hotel entrance. Check-in was smooth, friendly and efficient, and we were given our requested room. Our room was spacious and well-equipped, with a fantastic view over Boston Bay. It had a spacious seating area, a large flat-screen TV, a full size in-room fridge, a spacious rain shower, and ice stations on each floor. The bed and bedding were of high quality, and there was a selection of pillows to choose from. One of the most impressive features of this hotel is the in-room security safe, which is rare in many US hotels. There are also excellent food and beverage facilities on-site, and an extensive room service menu. The housekeeping was of a high standard, and complimentary water was provided each day. If you haven’t already, I highly recommend signing up for the Marriott Bonvoy awards programme in advance of your stay. This will give you free WiFi for your entire stay. The hotel is located in downtown Boston, with easy access to Back Bay and Copley Square metros, the Boston Public Library, Prudential Centre, and many other facilities such as supermarkets, restaurants, and cafes. I would highly recommend this hotel.  

I highly recommend this hotel! I stay at various hotels throughout the world and thoroughly enjoyed this hotel. Staff were attentive and respectful, room was spacious, bathroom was spacious for a city hotel, everything was clean and location was great for many sites, drivers and subway/metro. I’m originally from Boston and Hotel Indigo will be top on my list for return visits. Comfortable bed, easy air con to adjust, plenty of towels. I always clean items like the remote control, phone and light switches with sanitary/bleach wipes before using them. I didn’t notice any dirt when cleaning these items…credit to the hotel’s hard working cleaning team! Thanks to the front desk team for an easy early check in and a quick check out!

Amazing hotel downtown, offering cozy and comfortable rooms, a modern ambiance, and a cool bar to socialize. If you come by car, the best parking option is Tufts garage located just behind the hotel (daily parking rate was $45 as of 2025). The hotel is highly recommended.

小suite 房間還是挺大的。Lounge 三餐都提供，晚上Dessert 巧克力Tata 很贊，服務都不錯。酒店門口沒有Taxi，得用Uber。健身房和樓下三樓的Equinox 共享。健身房門口有個 Press In Clean 洗衣店隔天可以拿衣服。唯一Wi-Fi 連結有問題，雖然試試了二天和後台溝通。

Excellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable

I got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!

Location of hotel is great! Near to Newbury shopping street and Prudential subway station. Hotel is clean and staff were friendly and helpful! Room was spacious and housekeeping was good too. Only negative experience was I can hear other guest rooms doors opening and slamming close early in the morning. Other than that, my entire experience was awesome in the very comfortable room!